Aesthetics & Derma Center - Front Desk/Receptionist

2 weeks ago


Gurgaon, Haryana, India House of Aetheria Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Front Desk Executive

We're hiring a motivated and professional Front Desk Executive to be the face of our clinic. You'll be the first point of contact for our patients, ensuring a welcoming and seamless experience from start to finish. This is a hybrid role blending customer service, administrative, and sales support functions.

Responsibilities:

  • Manage patient check-in and check-out, appointment scheduling, and phone inquiries.
  • Maintain accurate and confidential patient records in our EMR system.
  • Process payments, handle billing, and manage financial transactions.
  • Contribute to clinic growth by converting leads and educating clients on our services.
  • Ensure the reception and waiting areas are always welcoming and tidy.

Requirements:

  • 1-3 years of experience in a similar role (medical aesthetics or hospitality a plus).
  • Exceptional verbal and written communication skills in both English and Hindi.
  • Proficiency with EMR/CRM software and MS Office.
  • Strong organisational skills and attention to detail.
  • Comfortable with sales and lead conversion.

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