Associate Director

1 week ago

Hyderabad, Telangana, India Credence HR Services Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Location: PAN India

Years of experience: 15+ Years

Job Description:

We are seeking experienced professionals to lead
BPO Solutioning efforts for various domains (BFS/ F&A/ Healthcare/ Insurance)
. The ideal candidate will drive end-to-end solution design for telecom clients across customer service.

Key Responsibilities:

  • Lead the development of winning BPO solutions for the above-mentioned sector RFPs/RFIs including effort estimation, commercials, and delivery models.

  • Architect contact center and customer experience solutions leveraging omnichannel, AI/ML, RPA, and speech analytics platforms.

  • Act as a strategic advisor during client discussions and solution walkthroughs.

  • Collaborate with sales, delivery, and domain consulting teams to articulate value propositions and differentiators.

  • Drive bid defense presentations, capability demonstrations, and pricing negotiations.

  • Liaise with delivery, technology, workforce management, and transformation teams to validate solutions.

  • Work closely with partnership/alliance teams to incorporate third-party tools/platforms into solution designs.

  • Stay abreast of emerging trends in CX, customer expectations, and competitive landscape.

  • Continuously innovate solution frameworks to enhance competitiveness and relevance.

Required Skills & Experience:

  • 15+ years of total experience with at least 7 years in BPO solutioning.

  • Proven track record in leading large, complex presales cycles and winning strategic deals.

  • Experience in designing digital solutions using RPA, AI bots, NLP, voice analytics, etc.

  • Excellent communication, presentation, and stakeholder management skills.

  • Exposure to global delivery models and experience working with international clients is preferred.

For further information, kindly reach out to us

  • Associate Director Delivery Operations

    11 hours ago

    Hyderabad, Telangana, India Omega Healthcare Management Services Full time ₹ 12,00,000 - ₹ 18,00,000 per year

    We Are Hiring – Associate Director, Delivery Operations (Coding – CDI Specialty)Location:HyderabadExperience:15+ yearsEligibility:Professionals currently designated as AGM, DGM, GM, or Associate Director are encouraged to apply.Expertise:Strong experience inIPDRGandClinical Documentation Improvement (CDI)is mandatory.We are seeking aseasoned healthcare...

  • Associate Director

    2 weeks ago

    Hyderabad, Telangana, India OptimHire Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title: Associate Director / Program Manager – SAP Digital TransformationLocation: Onsite- Hyderabad- Hybrid modeExp - 15+ YearsGeneral shift timingRequired Skills & Expertise:15+ years of SAP experience across implementation, migration, and transformation programs.SAP FICO, VIM, IS-Automotive, Master Data, and Costing (Material Ledger, COPA).SAP...

  • Director/Associate Director

    7 days ago

    Hyderabad, Telangana, India AMPS Full time ₹ 50,00,000 - ₹ 80,00,000 per year

    Company: AMPS - Advanced Medical Pricing SolutionsJob Title: Director/Associate Director - Data & Azure Cloud ArchitectureLocation:Hyderabad, IndiaIndustry:IT | US HealthcareAbout AMPS:AMPS is a leading US-based Healthcare Technology company focused on delivering innovative cost containment, payment integrity and pharmacy savings solutions.As part of our...

  • Associate Director

    4 days ago

    Hyderabad, Telangana, India Deloitte Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job requisition ID :: 90757Date: Oct 17, 2025Location: HyderabadDesignation: Associate DirectorEntity: Deloitte Touche Tohmatsu India LLPRole Overview:As an Associate Director / Senior Manager in the Oracle Fusion Financials practice, you will lead large-scale Oracle Cloud ERP transformation programs, drive business development initiatives, and provide...

  • Associate Director

    4 days ago

    Hyderabad, Telangana, India HSBC Full time ₹ 15,00,000 - ₹ 35,00,000 per year

    Some careers have more impact than others.If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.HSBC is one of the largest banking and financial services organisations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive and...

  • Associate Director

    1 week ago

    Hyderabad, Telangana, India Omega Healthcare Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    We are looking for a skilled professional to join our team as an Associate Director - Delivery in the healthcare industry. The ideal candidate will have a strong background in healthcare management services and excellent leadership skills.Roles and ResponsibilityManage and oversee the delivery of healthcare services to ensure high-quality patient...

  • Associate Creative Director

    1 day ago

    Hyderabad, Telangana, India, Telangana NxtWave Full time

    Associate Creative Director - Job Description About NxtWaveNxtWave is revolutionizing the way India learns tech. With millions of learners across the country and a powerful in-house content engine, we create video experiences that inspire, educate, and build careers.To help scale our creative ambition, we’re looking for an Associate Creative Director, a...

  • Associate Director

    11 hours ago

    Hyderabad, Telangana, India Cushman & Wakefield Full time ₹ 15,00,000 - ₹ 30,00,000 per year

    Job TitleAssociate DirectorJob Description SummaryJob DescriptionDesignation – Associate DirectorExperience18-20 years of experience in Capital MarketsHands on experience in real estate capital markets transactions is preferredQualification: CA / MBA Finance / CFACompetencies And RequirementsExcellent Communication & interpersonal skills. Strong...

  • Associate Director Data Science

    2 weeks ago

    Hyderabad, Telangana, India Novartis Full time ₹ 1,50,00,000 - ₹ 2,50,00,000 per year

    Job Description SummaryWe are seeking an experienced Assoc. Director of Data Science and Artificial Intelligence to lead and support global initiatives in GenAI and AI for Finance&MA. Focus is on Generative AI. This role focuses on leading initiatives within Finance&MA collaborating with a range of stakeholders including ECN level. As a key leader in the...

  • Associate Director

    7 days ago

    Hyderabad, Telangana, India ValueMomentum Full time ₹ 20,00,000 - ₹ 40,00,000 per year

    Job Description: Associate DirectorJob Title: Associate DirectorPrimary skills:Technology Strategy, Project Delivery, Process Optimization, Team mentorship, Stakeholder management, Pre-sales, Governance and Framework, Innovation and continuous improvement and business acumen (P&C)Location: HyderabadMode of work: Work from OfficeExperience: 15+ Yrs.About the...