Manager Content Quality Strategy

Business Introduction:

At GSK, we have bold ambitions for patients, aiming to positively impact the health of 2.5 billion people by the end of the decade. Our R&D focuses on discovering and delivering vaccines and medicines, combining our understanding of the immune system with cutting-edge technology to transform people's lives. GSK fosters a culture ambitious for patients, accountable for impact, and committed to doing the right thing, making sure that we focus our efforts on accelerating significant assets that meet patients' needs and have the highest probability of success. We're uniting science, technology, and talent to get ahead of disease together.
Find out more:
Our approach to R&D

Job Purpose :

The Manager – Content Quality Strategy will play a pivotal role in driving scientific content integrity, process excellence, and capability enhancement within the Medical Writing organization. This role is responsible for establishing strategic quality frameworks, optimizing workflows, and leading capability-building initiatives to ensure medical writing deliverables meet global standards of accuracy, compliance, and scientific credibility.

Key Responsibilities:

• Strategic Quality Leadership:
  • Implement content QC strategy across the clinical documentation portfolio.
  • Embed a quality-by-design mindset into workflows, ensuring proactive risk mitigation and first-time-right delivery of documents.
  • Align new ways of working / QC governance with global SOPs, GPP, and ICH E3/E6 standards.
• Process and Workflow Optimization:
  • Evaluate existing processes to identify efficiency gaps and redundancies.
  • Design and implement standardized QC workflows, checklists, and templates across clinical documents.
  • Implement tools, dashboards, and automation solutions to enhance content delivery.
• Capability Building:
  • Develop and lead training programs focused on content QC, lean authoring standards, and compliance adapting to acceleration objectives.
  • Create capability framework to ensure consistent performance and quality.
  • Lead audits and quality monitoring to come up with RCA and CAPA, as needed.
• Stakeholder & Project Management:
  • Collaborate with global medical writing leads, asset leads, and cross-functional stakeholders.
  • Manage capacity planning, resource allocation, and workload forecasting for FTEs and FSPs.
  • Manage metrics and quality KPI reporting.
• Innovation & Strategic Contribution:
  • Drive process innovations to enhance content quality strategy and delivery.
  • Act as a change agent for continuous improvement within the global Medical Writing organization.

Education Requirements (minimum expected):

• Master's degree or higher in Life Sciences / Pharmacy / Biomedical Sciences.

Job Related Experience (minimum requirements):

• Master's degree or higher in Life Sciences / Pharmacy / Biomedical Sciences.
• 10+ years of experience in Medical Writing and QC within pharma or CRO environment, including 3–5 years in a process, quality, or technical leadership role.
• Proven expertise in clinical documents (CSR, IB, protocols, ICFs, RMPs, and regulatory submissions).
• Strong understanding of regulatory guidelines (ICH E3, E6, GPP, EMA, FDA).
• Strong communication, strategic thinking, and stakeholder management skills.
• Knowledge of emerging technologies and industry trends to drive innovation.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we're committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Inclusion at GSK:

As an employer committed to Inclusion, we encourage you to reach out if you need any adjustments during the recruitment process.

Please contact our Recruitment Team at IN.recruitment- to discuss your needs.

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