Call Center Executive

2 days ago

Ahmedabad, Gujarat, India RK Enterprise Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Shift: Night Shift (USA Timings as per IST)

Qualification: Graduate (Preferred)

Experience: 1 year or more.

Job Overview:

PLEASE NOTE IT WILL BE NIGHT SHIFT.

ONLY THE CANDIDATES WHO ARE FLUENT IN ENGLISH AND HAS AN AMERICAN ACCENT WILL BE CONSIDERED. Voice process experience preferred.

  • We are seeking a highly motivated and dedicated Call Center Executive to join our team. The ideal candidate must possess excellent communication skills in English, have an American accent/US accent, a be tech-savvy, and demonstrate a strong commitment to punctuality and attendance. This role requires the individual to handle inbound and outbound communication effectively via calls, emails, and live chat.
  • Preference will be given to candidates who have an American/US accent and has experience working for a USA based voice process.

Key Responsibilities:

  • Handle customer inquiries efficiently through calls, emails, and live chat.
  • Provide prompt and professional responses to customer concerns and issues.
  • Maintain clear and fluent communication in English at all times.
  • Attend internal meetings with the camera ON to ensure effective communication and participation.
  • Demonstrate technical proficiency to navigate various software platforms and troubleshoot basic technical issues.
  • Accurately document customer interactions and update records in the company's CRM system.
  • Follow company protocols and maintain confidentiality when handling sensitive information.

Requirements:

  • Fluent in English (both verbal and written communication is mandatory). US/American accent.
  • Comfortable working night shifts in alignment with USA timings.
  • Proficient in using computers, communication tools, and customer support software.
  • Willingness to engage in video calls during internal meetings with the camera ON.
  • Strong multitasking skills with the ability to prioritize tasks effectively.
  • A high degree of punctuality and regular attendance is essential.
  • Graduation is preferred, though candidates with exceptional communication skills and relevant experience will be considered.

What We Offer:

  • Competitive salary with attendance bonus and incentives.
  • Comprehensive training and development programs.
  • A dynamic and supportive work environment.
  • Opportunities for career growth and advancement.

If you are an enthusiastic professional with excellent communication skills and a proactive attitude, we encourage you to apply and become a part of our growing team.

Role: Customer Support Associate/Call center executive

Industry Type: Analytics / KPO / BPO / Research

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success/Customer support

  • Tele Calling Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Medipharma Konnect Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Join one of the most reputed hospitals in Ahmedabad as a Tele Calling Executive (Customer Care Executive)The role involves handling inbound and outbound calls, assisting patients with inquiries, appointment bookings, and service-related informationCandidates must have excellent communication skills and fluency in EnglishPrior experience in customer service,...

  • Center Executive

    9 hours ago

    Ahmedabad, Gujarat, India Mom's Belief Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Urgent Opening for Center ExecutiveJob Location - Panjarpol , Vasna Paldi, Ashram Road or Gulbai Tekra.Contact - Job Description: Center Admin – Moms BeliefAbout Mom's Belief:Moms Belief is a global organization dedicated to empowering parents, caregivers, and professionals to support children with special needs. We provide tailored solutions to aid the...

  • Junior / Senior Executive - Call Center

    2 weeks ago

    Ahmedabad, Gujarat, India Sterling Addlife Full time ₹ 2,00,000 - ₹ 8,00,000 per year

    Role & responsibilities:Handle incoming calls efficiently and provide prompt, courteous service to patients and customers.Manage outbound calls for follow-ups, reminders, and feedback collection.Schedule and confirm appointments for OPD, diagnostic, and consultation services.Maintain and update patient records in the hospital system (HIS/CRM).Provide...

  • IT Call Coordinator

    2 weeks ago

    Ahmedabad, Gujarat, India Acute Informatics Pvt. Ltd Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    Excellent communication, problem-solving, and decision-making skills.· Experience in customer service/call center.· Proficiency in Microsoft Office, including Excel and Word.· Ensure monitoring of timely resolution of escalated support requests, maintaining a high level of customer satisfaction (CSAT).· Collaborate with other IT teams to resolve complex...

  • Contact Center Engineer – Voice

    2 weeks ago

    Ahmedabad, Gujarat, India SI2 Technologies Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Location: Ahmedabad / Vadodara, GujaratJob Type: Full Time / OnsiteDepartment: IT InfrastructureShift: Rotational ShiftJob Summary:We are seeking a highly skilled Contact center Engineer – L2, to join our dynamic Infrastructure team. This role focuses on support and implementation of technical infrastructure for unified communications and contact center...

  • Sales Executive"

    4 days ago

    Ahmedabad, Gujarat, India khodiyar CAD Center (I) Pvt. Ltd Full time ₹ 1,58,400 - ₹ 3,96,000 per year

    Job Title: Sales Executive (1+years Experience)Location: AhmedabadRole: Drive business growth by generating leads, building client relationships, and promoting Khodiyar CAD Center's courses and services.Key Responsibilities:Identify and approach potential clients (schools, colleges, corporates, individuals).Generate leads through calls, visits, and digital...

  • Calling and Marketing Executive

    2 weeks ago

    Ahmedabad, Gujarat, India M.Rsation Limited Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Calling and Marketing Executive (Domestic & International Process)Location:Odhav & Thaltej, AhmedabadCompany Overview:M.R. Organisation Limitedis India's leading manufacturer and exporter of aftermarket air compressor spare parts. With a strong presence inUSA, UK, Belgium, and Portugal, we supply high-quality compressor parts compatible with35+ global...

  • Business Development Executive

    2 days ago

    Ahmedabad, Gujarat, India khodiyar CAD Center (I) Pvt. Ltd Full time ₹ 84,000 - ₹ 12,00,000 per year

    Job Title: Business Development Executive (BDE)Location: AhmedabadRole: Drive business growth by generating leads, building client relationships, and promoting Khodiyar CAD Center's courses and services.Key Responsibilities:Identify and approach potential clients (schools, colleges, corporates, individuals).Generate leads through calls, visits, and digital...

  • Call Executive

    2 days ago

    Ahmedabad, Gujarat, India Swapna Srushti Horizon Pvt. Ltd. Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & responsibilitiesMake outbound calls to potential buyers, sellers, and investors.Explain property details, project highlights, and pricing to interested clients.Schedule site visits and follow up with leads till closure.Maintain and update CRM/lead sheet regularly.Coordinate with sales and marketing teams for lead feedback.Handle inbound calls and...

  • Cold Calling

    1 week ago

    Ahmedabad, Gujarat, India M.Rsation Limited Full time ₹ 15,000 - ₹ 30,000 per year

    Cold Calling & Email Marketing ExecutiveLocation:ODHAV, AhmedabadCompany:M.R. Organisation LimitedSalary Range:₹15,000 – ₹30,000 (Based on experience)Joining:Immediate or within 15 daysAbout the Company:M.R. Organisation Limited is a leading provider of industrial equipment and solutions, committed to delivering top-quality products and exceptional...