Senior Relationship Manager

13 hours ago

Kozhikode, Kerala, India Bimal Maruti Full time ₹ 93,000 - ₹ 1,12,268 per year

Job Summary

We are seeking a dynamic and experienced Senior Relationship Manager to join our team. This pivotal role is designed for a professional who excels in building and maintaining strong relationships with clients, driving business development, and leading sales initiatives. The ideal candidate will possess a deep understanding of B2B sales, technology sales, and account management, along with exceptional negotiation and communication skills. As a Senior Relationship Manager, you will play a crucial role in enhancing client satisfaction and achieving strategic business objectives.

Responsibilities

  • Develop and maintain strong relationships with key clients to ensure their needs are met and expectations exceeded.
  • Lead business development efforts to identify new opportunities and expand the client base.
  • Utilize Salesforce for effective account management, tracking interactions, and analyzing client data to inform strategies.
  • Conduct warm calls to potential clients to introduce services and cultivate leads.
  • Collaborate with marketing teams to create targeted campaigns that resonate with clients' needs.
  • Provide technical sales support by understanding product offerings and effectively communicating their benefits to clients.
  • Analyze market trends and client feedback to refine sales strategies and improve service delivery.
  • Mentor junior team members, fostering leadership skills within the sales team.

Qualifications

  • Proven experience in B2B sales, technology sales, or related fields with a strong track record of success.
  • Exceptional negotiation skills with the ability to influence stakeholders at all levels.
  • Strong account management experience with a focus on client retention and satisfaction.
  • Proficiency in Salesforce or similar CRM tools for managing client relationships effectively.
  • Excellent communication skills, both verbal and written, with the ability to present complex information clearly.
  • Strong analytical skills for assessing market trends and developing strategic responses.
  • Demonstrated leadership abilities with experience in guiding teams towards achieving goals. Join us as we strive to build lasting relationships that drive success for our clients and our organization

Job Type: Full-time

Pay: ₹93, ₹112,268.53 per year

Work Location: In person

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