Customer Relationship Manager
6 days ago
Requirements
- Role: Lead a dedicated team focused on handling unhappy customers, running retention strategies, and converting them into revenue.
- Experience Required: Minimum 3+ years in sales, customer retention, and customer service.
- Industry Preference: Any sales-driven industry with proven experience in sales, customer service, and retention.
- Team Handling: should have experience in managing a team.
*
Key Responsibilities:
- Design and execute customer retention programs.
- Monitor customer behavior, feedback, and churn patterns.
- Build strong relationships with key clients and resolve escalations.
- Collaborate with sales, marketing, and service teams to enhance customer experience.
- Analyze retention metrics and prepare performance reports.
Job Type: Full-time
Pay: ₹20, ₹30,712.05 per month
Work Location: In person
-
Customer Relationship Manager
4 days ago
Kozhikode, Kerala, India Le Marble Gallery Full time ₹ 9,00,000 - ₹ 12,00,000 per yearThe Customer Relationship Manager is responsible for developing, implementing, and managing strategies that enhance customer satisfaction and loyalty. This role ensures seamless customer service operations, oversees the performance of Customer Relationship Executives, and builds strong long-term relationships with key clients. The CRM acts as the strategic...
-
Customer Relationship Manager
1 week ago
Kozhikode, Kerala, India Le Marble Gallery Pvt Ltd (MG Group) Full time ₹ 3,00,000 - ₹ 4,20,000 per yearThe Customer Relationship Manager is responsible for developing, implementing, and managing strategies that enhance customer satisfaction and loyalty. This role ensures seamless customer service operations, oversees the performance of Customer Relationship Executives, and builds strong long-term relationships with key clients. The CRM acts as the strategic...
-
Customer Relationship Manager
2 days ago
Kozhikode, Kerala, India 2ccd7fea-e35f-4bce-8470-d57d83951965 Full time ₹ 3,00,000 - ₹ 4,50,000 per yearCUSTOMER RELATIONSHIP MANAGERA leading home theatre company is looking for CUSTOMER RELATIONSHIP MANAGER for Kannur Calicut and Malappuram district.Job involves meeting architects,builders, interior decorators etc..Two wheeler mustFreshers (Male or Female)can also apply.Salary- As per standard +, Incentives , Traveling Allowance etc.Job Type: Full-timePay:...
-
Customer Relationship Manager
1 week ago
Kozhikode, Kerala, India TVS AKB MOTORS Full time ₹ 1,80,000 - ₹ 3,00,000 per yearLocation: KozhikodeJob Description:We are seeking a proactive and organized CRM to manage our customer relationship processes at AKB TVS. The ideal candidate will be responsible for handling customer calls, coordinating with staff, and ensuring smooth communication between customers and the dealership.Key Responsibilities:Handle and monitor all inbound and...
-
Customer Relationship Manager
2 weeks ago
Kozhikode, Kerala, India Nivano Digital Technology Full time ₹ 1,20,000 - ₹ 1,80,000 per yearKey Responsibilities:Build and maintain strong relationships with customersHandle customer inquiries, feedback, and complaints promptly and professionallyCoordinate with internal departments to ensure customer satisfactionMaintain customer records and track interactionsFollow up with clients to ensure smooth service deliveryContribute to improving customer...
-
Customer Relationship Management Specialist
2 weeks ago
Kozhikode, Kerala, India BrandsTrek Full time ₹ 2,00,000 - ₹ 6,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Relationship Management Specialist located in Hilite business park Kozhikode. The day-to-day tasks include managing customer relationships, developing and implementing CRM strategies, analyzing customer data to improve customer experiences,...
-
Customer Relationship Executive
4 days ago
Kozhikode, Kerala, India Tele Business Hub LLP Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Customer Relationship Executive located in Kozhikode. The Customer Relationship Executive will be responsible for managing customer satisfaction, nurturing business relationships, providing excellent customer service, and maintaining positive client...
-
Customer Relationship Officer
2 weeks ago
Kozhikode, Kerala, India Axel Technologies Full time ₹ 2,40,000 - ₹ 3,00,000 per yearJob Title: Customer Relationship OfficerDepartment: Customer Service / Support TeamReports To: Customer Relationship ManagerLocation: Govt cyberpark , CalicutJob Type: Full-timeJob Summary:The Customer Relationship Officer (CRO) is responsible for building and maintaining strong relationships with customers by ensuring high levels of customer satisfaction...
-
Customer Relationship Executive
1 week ago
Kozhikode, Kerala, India TVS AKB MOTORS Full timeLocation: RamanattukaraDepartment: Sales & ServicesEmployment Type: Full-timeThe Customer Relationship Executive (CRE) is responsible for building and maintaining strong relationships with customers to ensure satisfaction.Requirements:Education: Bachelor's degree in Business, Marketing, or a related field (preferred).Experience: 1–3 years in customer...
-
Customer Relationship Officer
2 weeks ago
Kozhikode, Kerala, India Chefouse Full time ₹ 2,00,000 - ₹ 8,00,000 per yearResponsibilities:* Manage customer relationships through effective communication* Resolve complaints promptly and fairly* Handle incoming queries with empathy and efficiency* Ensure high levels of customer satisfaction