Customer Relationship Management Specialist

2 days ago


Kozhikode, Kerala, India BrandsTrek Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Company Description

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Role Description

This is a full-time on-site role for a Customer Relationship Management Specialist located in Hilite business park Kozhikode. The day-to-day tasks include managing customer relationships, developing and implementing CRM strategies, analyzing customer data to improve customer experiences, coordinating with sales teams, and overseeing CRM-related projects. The specialist will also be responsible for ensuring customer satisfaction and loyalty, as well as recommending improvements to CRM processes and systems.

Qualifications

  • Possess strong Customer Relationship Management (CRM) and Sales skills
  • Exhibit effective Communication skills
  • Demonstrate strong Analytical Skills
  • Proficiency in Project Management
  • Excellent problem-solving and multitasking abilities
  • Ability to work collaboratively in a team environment
  • Experience in a similar role or industry is beneficial
  • Knowledge in Media or Marketing


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