Customer Service Representative

2 weeks ago

Amritsar, Punjab, India Vecras Creations Pvt Ltd Full time ₹ 1,80,000 - ₹ 2,40,000 per year

About Company

Satopradhan Pvt. Ltd. is a growing Fast-Moving Consumer Goods (FMCG) company dedicated to manufacturing and providing high-quality organic products. We are a sister concern company of VecRas Creations Pvt. Ltd. and are committed to exceptional customer experiences. We are looking for a dedicated and proficient Customer Service Representative to be the voice of our brand and manage all customer interactions.

Key Responsibilities

As a Customer Service Representative, you will be the primary point of contact for our customers, ensuring all their needs are met with professionalism and care. Your responsibilities will include:

  • Handle inbound and outbound calls to address product queries and provide solutions.
  • Assist customers with product selection, and usage, and handle the queries with utmost care.
  • Conduct feedback calls to gather customer insights and improve product offerings.
  • Promote products and features during customer interactions when appropriate.
  • Resolve complaints efficiently while maintaining a positive tone.
  • Document all interactions, queries, and feedback in the CRM system.
  • Collaborate with the team to escalate technical or complex issues.
  • Follow up with customers to ensure satisfaction and query resolution.

Requirements

  • Female candidates with good communication skills.
  • Excellent English communication skills (verbal and written).
  • Strong problem-solving abilities and customer-centric mindset.
  • Comfortable with product calling and handling feedback conversations.
  • Ability to multitask and thrive in a dynamic environment.
  • Must have experience in customer support or telesales.
  • Freshers can also apply.
  • Education: Graduate preferred.
  • Technical Knowledge: Should have knowledge of basic computer and Google Workspace.

Compensation & Benefits

  • Salary Range: ₹15,000 to ₹20,000 per month (based on experience and qualifications).
  • Work Schedule: Full-time, 9:00 AM to 6:00 PM.
  • Location: Daburji, Amritsar.
  • Benefits: We value our team's well-being and offer the following: Paid Festival Leaves, Menstrual Leaves, Casual Leaves, Earned Leaves, Sick Leaves, Positive environment

Application Details

Interested candidates are invited to send their resume to

Alternatively, you may directly Call: for more information.

Job Types: Full-time, Permanent

Pay: ₹15, ₹20,000.00 per month

Benefits:

  • Health insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

  • Customer Service Representative

    7 days ago

    Amritsar, Punjab, India Vecras Creations Pvt Ltd Full time

    About CompanySatopradhan Pvt. Ltd. is a growing Fast-Moving Consumer Goods (FMCG) company dedicated to manufacturing and providing high-quality organic products. We are a sister concern company of VecRas Creations Pvt. Ltd. and are committed to exceptional customer experiences. We are looking for a dedicated and proficient Customer Service Representative to...

  • Medical Representative

    23 hours ago

    Amritsar, Punjab, India Mylo Full time

    Company DescriptionMylo is a comprehensive platform dedicated to supporting young parents in their journey to raise happy and healthy families. Offering a personalized experience, a knowledgeable community of mothers and experts, and curated products, Mylo provides everything parents need in one place. With a vision to empower parents, Mylo creates a trusted...

  • Customer Support Executive

    3 days ago

    Amritsar, Punjab, India S S Enterprises Full time

    We are looking for an experienced Customer Support Executives for US International Process to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their...

  • Medical Representative

    2 weeks ago

    Amritsar, Punjab, India Job Jerky Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Medical Representative to promote and sell pharmaceutical products to doctors, clinics,and hospitals.The role involves meeting healthcare professionals, explaining product benefits, achieving sales targets, and building strong customer relationships.

  • Engineer-Customer Service

    2 weeks ago

    Amritsar, Punjab, India Bangladesh Honda Private Limited Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    JOB PROFILEJob Title:Engineer (Service Publication)Division:ServiceDepartment:Customer ServiceLocation:Greater Noida (Head Office)Job purpose:Coordination with Sv-PIC & PP svc. Pub. Deptt. for Content Development of Owner's Manual, Shop Manual, Supplement Shop Manual, Quick Reference Guide etc. for Export & Domestic Markets, including Translation (if...

  • Customer Service Manager

    3 days ago

    Amritsar, Punjab, India Shakti Power Solutions Pvt Ltd Full time

    Service Coordinator - Service ManagerKey ResponsibilitiesSchedule and dispatch service technicians for appointments, adjusting for urgency in battery/power systems or client sites.​Coordinate with teams to resolve delays, handle complaints, and ensure timely delivery while tracking inventory and service records.​Prepare performance reports, monitor KPIs...

  • Manager Employee Services

    1 week ago

    Amritsar, Punjab, India Bunge Full time

    City : MohaliState : Punjab (IN-PB)Country : India (IN)Requisition Number: 42560Business Title : Manager Employee Services - Global LeadJob Grade : Deputy General ManagerGlobal Department : HR ServicesRole Purpose Statement :This role will be responsible for setting up, managing, and continuously improving our Colleague Services Helpdesk operations,...

  • Customer Engineer

    2 weeks ago

    Amritsar, Punjab, India Schindler Group Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Company DescriptionThe Schindler Group, founded in 1874 in Switzerland, is a leading manufacturer and provider of elevators, escalators, and moving walkways. Our innovative engineering focuses on safety, comfort, efficiency, and reliability. Serving over two billion people daily, our products are present in prominent buildings around the world. With over...

  • Customer Support Associate

    1 week ago

    Amritsar, Punjab, India Iron Systems, Inc Full time

    Job Responsibilities:Manage the company's customer services to support various customer services programs, which include 24x7 Global customer care center, field engineers, field engineer, field spare parts (FRU) management in 70+ countriesMonitor the support cases regularly to ensure the cases are closed as per the set Service Level Agreement (SLA)Coordinate...

  • Customer Support Associate-ICC

    1 day ago

    Amritsar, Punjab, India Iron Systems, Inc Full time

    Company OverviewIron Systems/Iron Service Global is a leading provider of integrated information technology solutions and last-mile supply chain services to the global data center, edge computing, telecom and IoT infrastructure, and adjacent industries.We enable digital transformation and accelerate innovation. We are a technology and digital engineering...