Air Ticketing Executive

2 days ago


Gurgaon, Haryana, India CoTrav Full time

About Us:

BAI Infosolutions is a prominent player in the travel-tech space, in the travel-tech space, operating multiple brands that support corporate travel and fleet operations. We deliver end-to-end travel solutions, including hotel accommodation, transportation support, and corporate travel services.

We are looking for an
Air Ticketing Executive
who can manage flight bookings, issue tickets, handle cancellations and amendments, provide fare quotations, and ensure a smooth travel experience for our clients.

Job Responsibilities:

  • Booking tickets through GDS software and other available portals
  • Liaison with all Airlines for the best-negotiated fares required for our tours/ clients
  • Resolve issues related to airline tickets, such as booking problems, cancellation of tickets, and the issue of additional tickets.
  • Maintain Strong PR with all airlines.
  • Analyzing the air tour budget and getting a lower fare than the budget so that we can make more profits
  • Scheduling flights based on customer needs and available flights
  • Communicating with customers to answer questions about tickets, pricing, or flight schedules
  • Collecting payment from customers for airline tickets, including cash, credit card transactions, checks, or money orders
  • Entering customer information into a computer system to issue tickets or update records
  • Explaining applicable fees and taxes for each ticket
  • Helping clients with travel-related questions
  • Working alongside the tour sales team

Requirements:

  • Minimum 1-2 years of experience in domestic and international ticketing
  • Bachelor's or Diploma in Travel, tourism, or any related field.
  • Experience in managing corporate clients
  • Ability to work in a fast-paced environment
  • Fluent in written and spoken English
  • Able to work on Excel

Why Join Us?

  • Collaborate with top hotel brands and expand your vendor network.
  • Gain experience in corporate travel management and negotiations.
  • Competitive salary with performance-based incentives


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