Real Time Adherence Executive

1 week ago


Gurgaon, Haryana, India Teleperformance (TP) Full time ₹ 4,00,000 - ₹ 8,00,000 per year

We are looking for a highly skilled and experienced Real Time Adherence Executive to join our team. The ideal candidate will have a strong background in CRM/IT Enabled Services/BPO and excellent communication skills.

Roles and Responsibility

  • Manage and maintain accurate records of customer interactions and transactions.
  • Provide exceptional customer service and support through various channels.
  • Collaborate with cross-functional teams to achieve business objectives and goals.
  • Analyze data and metrics to identify trends and areas for improvement.
  • Develop and implement process improvements to increase efficiency and productivity.
  • Ensure compliance with company policies and procedures.

Job Requirements

  • Minimum 2 years of experience in a related field, preferably in CRM/IT Enabled Services/BPO.
  • Strong knowledge of customer relationship management principles and practices.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Strong analytical and problem-solving skills.
  • Experience with teleperformance tools and technologies is an added advantage.


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