Process Coordinator
2 weeks ago
We are looking for solid enthusiastic and energetic Process Coordinator ( Audits ) who wants to operate in a culture where we move fast, take risks, and fear mediocrity. We maintain a young vibe and small company feel. Changes come fast for betterment and we maintain consistency.
Designation - Process Coordinator (Audits)
Work location - WFO (Bhopal)
Shifts - 12:00 PM to 09:00 PM IST
Working - 5 Days, Monday to Friday
Role & responsibilities
- Developing and implementing call audit & call quality control plans.
- Training employees on call quality standards and procedures.
- Documenting defects and recommendations for improvement.
- Preparing and presenting quality audit reports to senior management.
- Monitor and provide necessary feedback to the employees on their respective progress / short comings as per the update.
Job Types: Full-time, Permanent
Pay: ₹300, ₹500,000.00 per year
Benefits:
- Health insurance
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Bhopal, Madhya Pradesh: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Current CTC (Annual)
- Expected CTC (Annual)
- Notice Period (in days)
Work Location: In person
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