Restaurant Captain/ Waitor

12 hours ago

Vazhuthacaud Thiruvananthapuram Kerala, India LANTERN GROVE Full time ₹ 2,16,000 - ₹ 2,64,000 per year

URGENT REQUIREMENT

Key Responsibilities:

  • Oversee and manage the front-of-house operations, ensuring a smooth dining experience.
  • Greet and seat guests, ensuring that all reservations are honored and that guests are comfortable.
  • Supervise and lead waitstaff, providing training and guidance on proper service techniques, etiquette, and restaurant policies.
  • Maintain a high standard of cleanliness and presentation in the dining area.
  • Address guest inquiries and resolve complaints or concerns in a professional and timely manner.
  • Monitor the performance of the service team and provide feedback to improve guest satisfaction.
  • Coordinate with the kitchen and bar staff to ensure timely and accurate delivery of orders.
  • Ensure that guests are properly attended to, and their dining experience is exceptional from start to finish.
  • Handle billing and payment transactions accurately and professionally.
  • Assist in managing staff schedules and handle any issues related to shift coordination.
  • Uphold the restaurant's policies and procedures and ensure compliance with health and safety regulations.

Requirements:

  • Proven experience in a restaurant leadership role as a captain (must).
  • Excellent communication and interpersonal skills, with a strong customer service orientation.
  • Strong leadership abilities and the ability to motivate and manage a team.
  • In-depth knowledge of restaurant operations and the hospitality industry.
  • Ability to multitask and thrive in a fast-paced environment.
  • A keen attention to detail and a passion for delivering high-quality service.
  • Fluent in English; knowledge of Malayalam or Hindi is an advantage.
  • Flexible to work evenings, weekends, and holidays.

Education:

  • A degree or diploma in Hospitality Management or equivalent experience is preferred.

If you're interested, chat with us on WhatsApp:

Please submit your updated CV.

About Us:

Lantern Grove Restaurant, located in Vazhuthacaud, Trivandrum, is known for its vibrant ambiance, exceptional cuisine, and commitment to serving high-quality dishes. We are looking for a dynamic and dedicated Restaurant Captain to join our team and provide exceptional service to our guests.

Job Types: Full-time, Permanent

Pay: ₹18, ₹22,000.00 per month

Benefits:

  • Food provided

Experience:

  • Total Work: 2 years (Preferred)
  • Hospitality: 1 year (Required)

Work Location: In person

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