 
						ServiceNow Developer
13 hours ago
Key Responsibilities :
    - Lead the design, development, and implementation of ServiceNow solutions across multiple modules, ensuring alignment with business objectives.
- Architect and oversee CMDB configurations and ITSM processes including Incident, Problem, Change, and Request Management.
- Drive ServiceNow ITOM initiatives such as Discovery, Event Management, and Service Mapping.
- Support HRSD modules including Employee Center and Lifecycle Events.
- Implement Finance Operations workflows covering Procurement and Budgeting.
- Manage GRC processes including Policy & Compliance, Risk Management, and Audit.
- Collaborate with stakeholders to gather requirements, provide technical guidance, and ensure successful project delivery.
- Utilize scripting and development skills (JavaScript, GlideScript, HTML, CSS, AngularJS) to customize and enhance the ServiceNow platform.
- Develop integrations using REST and SOAP APIs.
- Lead Agile/Scrum teams to deliver continuous improvements and enhancements.
- Ensure adherence to best practices and governance for ServiceNow platform usage.
Must-Have Skills :
- Extensive experience in ServiceNow Development and enterprise implementations.
- Strong knowledge and hands-on experience with CMDB and ITSM modules.
Good-to-Have Skills :
- ITIL Certification (preferred).
Professional Summary :
- 10 years of hands-on experience in ServiceNow development and consulting.
- Expertise across multiple ServiceNow modules and enterprise solutions.
- Proven ability to deliver business-aligned, scalable, and secure implementations in Agile/Scrum environments.
Core Expertise :
- ITSM : Incident, Problem, Change, Request Management
- ITOM : Discovery, Event Management, Service Mapping
- HRSD : Employee Center, Lifecycle Events
- Finance Operations : Procurement, Budgeting workflows
- GRC : Policy & Compliance, Risk Management, Audit
Technical Skills :
- Languages & Scripting : JavaScript, GlideScript, HTML, CSS, AngularJS
- Integrations : REST / SOAP APIs
- Platforms & Tools : ServiceNow Core Platform, CMDB, Service Portal
Certifications :
    - ServiceNow Certified System Administrator
- ServiceNow Certified Implementation Specialist (relevant modules)
Additional Strengths :
- Strong problem-solving and analytical skills.
    - Excellent communication and collaboration abilities with stakeholders at all levels.
- Hands-on experience delivering projects in Agile/Scrum environments.
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