ServiceNow Developer

Company

RNTBCI PL

• Implement technology specific best practices and standards.
• Researches and evaluates alternative solutions and recommends the most efficient and cost-effective solutions.
• Proposes data model, design changes to processes and products, exerts significant latitude in determining objectives of an assignment.
• Translates requirements into functional and technical requirements.
• Develop technical design documents.
• Designs and develops extensions to ServiceNow data model in support of requirements towards CMDB, APM and other modules.
• Reviews and refines designs for usability, reviews testing scenarios, and refines test cases to ensure application quality. Works with users to review test results to ensure they meet expected results. Supports and coordinates scheduling and execution of releases, product upgrades, and new technology deployments.
• Evaluates new features and produces comprehensive analysis and recommendations. Performs and participates in product road map planning.
• Produces and maintains detailed system documentation including design specs, maintenance, troubleshooting, deployment, disaster recovery, tech notes, and testing, etc.
• Creates and maintains the current state of the ServiceNow platform architecture documentation and provides the architectural control.
• Creates well-structured test plans and coordinates testing activities.
• Translates technical complexities to project stakeholders and ensures they understand the effects of the design decisions on the areas of the ServiceNow Platform.
• Leads ServiceNow upgrades planning and execution.
• Participates in the configuration of new applications or suites during planning, development, and roll out phases. Contributes to the strategic development of new platform customization, as needed, based on customer needs.
• Maintains an awareness and understanding of technological advances; provides continuous research and assessment of new resources and technology available for the ServiceNow platform.

• Strong working knowledge of ServiceNow components such as Service Catalog, Change/Incident/Problem Management, Application Management, Asset Management, CMDB, Knowledge, and Release Management required.
• Practical experience with agile methodologies/tools.
• Strong communication skills, both written and verbal, with the ability to describe technical solutions in terms of the business.
• Should have at least 1-2 version upgrades experience.
• Extensive ServiceNow Administration Experience.
• Knowledge and hands-on experience with JavaScript and AngularJS.
• Experience with advanced scripting in the ServiceNow platform on both client and server side including Jelly scripting.
• Proficiency with JavaScript, HTML, CSS, XML.
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including SSO, SAML, SSL, Web Services, REST, LDAP, JDBC, and ODBC.
• Build ServiceNow Reports, dashboards and homepages and perform health checks.
• Ensure adherence to process/standards.
• Administer the ServiceNow instance including the delegation of groups, modification of CMS, workflows, business rules, UI actions, UI policies, ACLs, dictionary, catalog items, and updates of all other existing solutions requiring revisions.
• Configure and maintain ServiceNow workflows.
• Configure application related fields, forms, views, email notifications, acceptance roles, and access controls.
• Sound knowledge of ServiceNow application(s) integration with third party systems/applications.
• Responsible for integrating third party and other ServiceNow systems and should have experience in REST API, Mid server, and other integration techniques.
• Good to have - ServiceNow System Administrator/Developer Certification.

Information Technologies & Systems

Renault Group is committed to creating an inclusive working environment and the conditions for each of us to bring their passion, perform to the full and grow, whilst being themselves.
We find strength in our diversity and we are engaged to ensure equal employment opportunities regardless of race, colour, ancestry, religion, gender, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, etc. If you have a disability or special need requiring layout of the workstation or work schedule, please let us know by completing this form.

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Locations: IN REN RNTBCI CHENNAI