Engagement Executive + 15+ years

2 weeks ago

Bengaluru, Karnataka, India Capgemini Engineering Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description

Capgemini is seeking a director professional for Engagement Executive role.

Primary Skills

Account/Engagement Leadership Responsibilities:

  • At least 5 years of experience working as Account/Engagement Head in finance shared services.
  • Accountable and responsible for service delivery, ensuring performance delivery of all in-scope activities
  • Manage the engagement effectively through a team of talented Senior Managers and Operating Managers
  • Ensure adherence to process controls (client & CG)
  • Oversee attrition and knowledge management
  • Drive process improvements and initiatives
  • Coordinate with support team leads and onshore client-facing teams, including contracting, legal, transformation, transition, IT, etc.
  • Serve as the first point of escalation for service delivery.
  • Engage and partner with client leadership independently.
  • Collaborate with client leadership on engagement initiatives and future growth opportunities in conjunction with other client-facing teams.
  • Own the financials for the engagement
  • Participate in the annual budgeting exercise

Domain and Process:

  • Manage F&A controllership functions with expertise to ensure smooth delivery
  • Strong domain knowledge of Finance & Accounting; core accounting experience is mandatory.
  • Experience in leading, reviewing, and monitoring finance shared services teams involved in US GAAP/regulatory/statutory/ reporting processes.
  • Responsible for achieving SLAs & Key Process Indicators for all in-scope activities
  • Conduct internal process audits & reviews to ensure strict adherence to process parameters/systems as per defined guidelines
  • Ensure documentation guidelines are adhered to as per contract
  • Perform root cause and action plan analysis for issues/concerns
  • Monitor process health
  • Drive process improvement between cross-functional teams; enhance efficiencies/productivity

People:

  • Recruit and manage high-end talent
  • Responsible for managing, motivating, developing, and appraising direct & indirect reports to create a participative work environment that meets organizational/business goals.
  • Build structured plans for retention strategy, succession planning, and individual development plans.

Stakeholder Management:

  • Maintain relationships with demanding clients to achieve quality product and service norms.
  • Governance: Hold weekly/monthly/quarterly review meetings with stakeholders (internal and external) at an engagement/account level, and conduct other operations review meetings for overall departmental progress and review.

Secondary Skills

Other Requirements:

  • Manage a team of 180+ FTEs to ensure the process is followed as described.
  • Possess excellent interpersonal, communication, and organizational skills with abilities in team management, team motivation, and customer relationship management.
  • Willing to work in shifts, mainly US shifts during month/quarter/annual close, providing guidance and direction to the team on technical nuances during the close cycle.
  • Working knowledge of SAP and other tools like Wings, Workiva etc.
  • Proficient in MS Office suite, mainly Excel and PowerPoint.

Qualification:-

  • Graduate/Post Graduate/M.B.A with 18-20 years
  • CA/CPA/CMA (pref not mandatory)

Ref. code

179676-en_GB

Posted on

17 Oct 2025

Experience level

Executives

Contract type

Permanent

Location

Bangalore

Business unit

Business Services

Brand

Capgemini

Professional communities

Procurement

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