ServiceNow - Developer

Hello Visionary

We empower our people to stay resilient and relevant in a constantly evolving world. We're looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like you? Then it seems like you'd make an excellent addition to our vibrant team. Siemens Mobility is an independent handled company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services. The Information Technology (IT) department has the global responsibility for the internal IT of Siemens Mobility. Its goal is to provide a robust and efficient IT landscape derived from business and market demands. Your personality and individuality make the difference. In our team, we increase business performance and point the way into the digital age. Is that exactly your thing? Then live your passion in a cross-location team in which you can actively craft the future of our company. You open up new possibilities for our customers with your competence. Connected with this is an exciting career path that leads you to ever new projects and solutions in the field of IT for Siemens Mobility.

We are looking for a ServiceNow - Developer

You'll make a difference by:

• Design, develop, and implement ServiceNow applications and modules (e.g., ITSM, CSM, HAM/SAM, etc.)
• Customize ServiceNow forms, workflows, business rules, client scripts, UI policies, ACLs, and notifications, etc.
• Build and optimize Service Portals, widgets, and catalog items with a user-centric design
• Integrate ServiceNow with third-party tools and external systems using REST/SOAP APIs, Integration Hub, and spokes
• Participate in requirement gathering, technical design, testing, and deployment processes
• Troubleshoot, debug, and improve existing ServiceNow implementations
• Maintain clear and comprehensive technical documentation for all customizations
• Ensure platform security, performance, and compliance with standard methodologies
• Collaborate with partners, business analysts, and other developers to deliver high-quality solutions
• Handle data imports, transform maps, scheduled jobs, and background scripts
• Conduct unit testing, peer reviews, and UAT
• Support upgrades and patching activities, ensuring compatibility of custom developments with new releases
• Stay updated with the latest ServiceNow features and standard methodologies

You'll win us over by:

• years of experience in ServiceNow development, with at least 1+ year in the CSM module
• Solid understanding of ServiceNow modules like Incident, Problem, Change, CMDB, Catalog, Knowledge, etc.
• Experience with ServiceNow Flow Designer, Integration Hub, and Service Portal
• Hands-on experience with REST/SOAP API integrations
• Proven knowledge of data security between scopes, including cross-scope privilege management and carrying out scoped access controls
• Good understanding of ServiceNow Translation Framework and implementing multilingual support across modules
• Proficient in JavaScript, Glide APIs, and Client-side/server-side scripting
• Understanding of data models, Access Control (ACL), and CSM-specific roles and permissions
• Demonstrable understanding of ServiceNow upgrade process and handling deprecated features
• ServiceNow Certified System Administrator (CSA)

Good to have

• ServiceNow Certified Application Developer / Implementation Specialist
• Experience with DevOps for ServiceNow (ATF, pipelines, source control integration)
• Project based experience in data migration/validation
• Experience with AI Search, Next Experience UI, and Workspaces
• Understanding of ITIL process
• Familiarity with Agile/Scrum methodologies

Join us and be yourself

We value your outstanding identity and perspective and are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society. Come bring your authentic self and build a better tomorrow with us.

Make your mark in our exciting world at Siemens.

This role is based in Pune and is an Individual contributor role. You might be required to visit other locations within India and outside. In return, you'll get the chance to work with teams impacting - and the shape of things to come. We're Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow.

Find out more about Siemens careers at: & more about mobility