ServiceNow Developer

2 weeks ago


Hyderabad, India MNR Solutions Full time

About the Role : We are seeking an experienced ServiceNow Developer who will be responsible for designing, developing, and implementing solutions within the ServiceNow platform, with a strong focus on IT Operations Management (ITOM) and HR Service Delivery (HRSD) modules. The ideal candidate will have hands-on expertise in ServiceNow development, strong problem-solving skills, and the ability to deliver scalable and efficient solutions that support organizational digital Responsibilities : ITOM Development & Optimization :- Implement and configure Discovery, Event Management, and CMDB.- Optimize IT operations processes and ensure seamless visibility into infrastructure and applications.HRSD Development & Customization :- Design and enhance HR workflows including onboarding, case management, and lifecycle events.- Create self-service and automation solutions to improve HR efficiency. Platform Customization :- Develop and maintain UI policies, client scripts, business rules, and Flow Designer flows.- Customize forms, tables, and fields as per business & Automation :- Build and maintain integrations with external systems using REST/SOAP APIs.- Enhance automation for IT and HR processes, ensuring high system performance.Support & Maintenance :- Troubleshoot issues, perform root-cause analysis, and implement enhancements.- Ensure best practices and governance across ServiceNow Skills & Experience : - 5-10 years of hands-on ServiceNow development experience.- Strong knowledge of ITOM (Discovery, Event Management, CMDB) and HRSD modules.- Proficiency in JavaScript, HTML, CSS, AngularJS (preferred for UI customization).- Expertise in Flow Designer, Workflow, and Business Rules.- Strong understanding of ServiceNow integrations (REST, SOAP, LDAP, etc.).- ServiceNow Certified System Administrator (CSA) or higher certifications (preferred).- Strong analytical, troubleshooting, and problem-solving skills.- Excellent communication skills and ability to collaborate with cross-functional : - Bachelors Degree in Computer Science, Information Technology, or related field.- Advanced certifications in ServiceNow (ITOM, HRSD) are an added advantage. (ref:hirist.tech)



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