
ServiceNow Developer
4 weeks ago
About the Role :
We are seeking an experienced ServiceNow Developer who will be responsible for designing, developing, and implementing solutions within the ServiceNow platform, with a strong focus on IT Operations Management (ITOM) and HR Service Delivery (HRSD) modules. The ideal candidate will have hands-on expertise in ServiceNow development, strong problem-solving skills, and the ability to deliver scalable and efficient solutions that support organizational digital Responsibilities :
ITOM Development & Optimization :- Implement and configure Discovery, Event Management, and CMDB.
- Optimize IT operations processes and ensure seamless visibility into infrastructure and applications.
HRSD Development & Customization :
- Design and enhance HR workflows including onboarding, case management, and lifecycle events.
- Create self-service and automation solutions to improve HR efficiency.
Platform Customization :
- Develop and maintain UI policies, client scripts, business rules, and Flow Designer flows.
- Customize forms, tables, and fields as per business & Automation :
- Build and maintain integrations with external systems using REST/SOAP APIs.
- Enhance automation for IT and HR processes, ensuring high system performance.
Support & Maintenance :
- Troubleshoot issues, perform root-cause analysis, and implement enhancements.
- Ensure best practices and governance across ServiceNow Skills & Experience :
- 5-10 years of hands-on ServiceNow development experience.- Strong knowledge of ITOM (Discovery, Event Management, CMDB) and HRSD modules.
- Proficiency in JavaScript, HTML, CSS, AngularJS (preferred for UI customization).
- Expertise in Flow Designer, Workflow, and Business Rules.
- Strong understanding of ServiceNow integrations (REST, SOAP, LDAP, etc.).
- ServiceNow Certified System Administrator (CSA) or higher certifications (preferred).
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication skills and ability to collaborate with cross-functional :
- Bachelors Degree in Computer Science, Information Technology, or related field.
- Advanced certifications in ServiceNow (ITOM, HRSD) are an added advantage.
(ref:hirist.tech)-
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