Assistant Manager

JLL empowers you to shape a brighter way.  Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   Soft Services - ManagerOverviewWe seek a results-driven professional to oversee soft services operations while ensuring exceptional service standards across client location.Required QualificationsBachelor's degree3-5 years of facility management experience with soft services focusKnowledge of industry standards and relevant regulationsMicrosoft Office Suite proficiencyStrong communication skillsAbility to manage competing priorities in fast-paced environmentsFluency in English and Hindi; Marathi knowledge beneficialPreferred QualificationsProfessional certification (FMP, CFM)Health and safety compliance expertiseVendor management capabilitiesSmart building technology familiarityKey ResponsibilitiesOperationsManage day-to-day soft services including housekeeping, pest control, and receptionMonitor service delivery against established standards and SLAsConduct regular inspections and audits of soft services to identify improvement areasImplement standardized operating procedures ensuring compliance with client policiesRespond immediately to critical performance incidents and coordinate follow-up actionsLeadershipLead the soft services FM team including on-site vendor personnelFoster high staff morale, trust, and work ethicsCreate an environment that supports teamwork and performance excellenceMentor team members and facilitate professional development opportunitiesEncourage innovation and initiative-sharing within the teamPerform role of training coordinatorClient RelationsBuild credible relationships with clients and business unit stakeholdersMaintain communication to sustain healthy business relationshipsAct as liaison between clients, service providers, and internal teamsResolve issues effectively through clear communicationContract ManagementDrive excellent implementation of all contracts at assigned sitesCollaborate with Sourcing teams to manage vendor performanceSupport selection, training, and supervision of service staff and contractorsFinancial OversightContribute to budget planning and cost control initiativesDrive financial targets and control requirements across all sitesPrepare standard periodic reports as requiredComplianceUphold health, safety and environmental standardsImplement sustainable facility practicesEnsure regulatory adherenceWorking ConditionsOffice-based with regular facility walkthroughs, six days workingOccasional evening or weekend availability for emergency situationsLocation: On-site –Noida, UPScheduled Weekly Hours: 48Job Tags:If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the tableJLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.