Telecaller Executive

7 hours ago

Kolkata, West Bengal, India Shree Ji Steel Full time ₹ 1,20,000 - ₹ 1,80,000 per year

Job Title: Telecaller Executive

Location: Sector V, Kolkata

Salary: 10,000 15,000 per month

Experience: Minimum 1 year in Telecalling / Customer Support / Outbound Calling

Qualification: Higher Secondary (Required)

Job Type: Full-Time

About Us:

Shree Ji Steel Private Limited is one of the fastest-growing exporters in the iron and steel industry. We are committed to reshaping the market with innovative solutions and exceptional service. Join our dynamic team that values creativity, dedication, and growth.

About the Role:

We are seeking a proactive and enthusiastic Telecaller Executive to connect with potential customers, strengthen relationships, and support our sales team. The ideal candidate should have excellent communication skills, persistence, and the ability to convert conversations into opportunities.

Key Responsibilities:

  • Make outbound calls to potential customers to explain products and services.
  • Handle inbound inquiries and provide accurate information to customers.
  • Follow up on leads, update call logs, and maintain customer records.
  • Build rapport and maintain positive customer relationships.
  • Meet daily/weekly/monthly call and conversion targets.
  • Coordinate with the sales and marketing team to achieve business goals.
  • Schedule product demos and client meetings when required.
  • Prepare reports on calls, leads, and conversion outcomes.

Key Skills:

  • Strong verbal communication skills in Hindi and English.
  • Ability to handle rejection positively and stay motivated.
  • Active listening and problem-solving ability.
  • Basic knowledge of MS Office and CRM tools.
  • Strong organizational and time-management skills.
  • Team player with a professional and positive attitude.

What We Offer:

  • Competitive salary package.
  • Career growth and professional development opportunities.
  • Supportive work culture with global exposure.

Interested candidates can send their CV to:

This role is also relevant for candidates searching with keywords: BPO, Tele Sales, Voice Process, Client Service, Customer Support.

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