Telecaller cum sales executive

1 day ago


Kolkata, West Bengal, India Web Idea Solution LLP Full time ₹ 12,000 - ₹ 1,44,000 per year

Job Summary:

We are seeking a motivated and confident Telecaller to join our team. The role involves reaching out to potential customers, explaining products or services, answering queries, and generating leads or sales over the phone.

Key Responsibilities:

  • Make outbound calls to potential or existing customers.
  • Explain company products/services clearly and persuasively.
  • Handle inbound customer inquiries efficiently.
  • Generate leads and maintain a database of prospective clients.
  • Follow up on leads to convert them into customers.
  • Maintain records of calls and sales using CRM or Excel sheets.
  • Achieve daily/weekly/monthly targets set by management.
  • Provide feedback and insights from customer interactions.

Requirements:

  • Education: Minimum 12th pass; Graduate preferred.
  • Experience: 0–2 years in telecalling, telesales, or customer support.
  • Skills:
  • Excellent communication and interpersonal skills.
  • Basic computer knowledge (MS Office, CRM tools).
  • Good listening and problem-solving ability.
  • Fluency in English, Hindi, and/or regional language (as required).
  • Personality Traits: Energetic, positive attitude, confident, and goal-oriented.

Job Types: Full-time, Fresher

Pay: ₹10, ₹12,000.00 per month

Work Location: In person



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