Isolved Implementation Support/ Payroll

Position Summary

This role is a fast-paced and challenging position that relies on the ability to think and react quickly, and serve clients with the utmost dedication. The payroll specialist is responsible for accurate processing and recording of clients payrolls, as well as provides expert customer service and care. Essential Duties and Responsibilities The essential functions include, but are not limited to the following:  Schedule and manage multiple client payrolls.

 Manage workflow to ensure all payroll transactions are processed accurately, timely, and compliantly.

 Understand proper payroll taxation.

 Process correct wage garnishments calculations, child support orders, and tax levies.

 Process accurate and timely quarter end and year-end reporting.

 Provide Ad Hoc reports to clients.

 Work with clients in multiple payroll environments to accomplish time and attendance, payroll processing and payroll reporting.

 Resolve client questions in regards to payroll and payroll system.

 Manage client projects.

 Answer and respond to calls and inquiries from clients.

 Coordinate payroll activities from beginning to end with clients.

 Deliver the highest level of customer service possible, to include follow up, follow thru and accountability.

 Performs other duties as assigned or apparent.

Qualifications To qualify, candidates must have:

 High School Diploma or GED required

 1+ years of customer service experience

 Strong phone presence and excellent communication skills

 Must have strong organizational, time management, problem solving, and prioritization skills

 Proficiency with Windows based applications

 Strong work ethic and team player  High degree of professionalism and enthusiasm

 Ability to deal sensitively with confidential material

 Experience working in fast-paced, structured work environment

 High attention to detail

 Ability to work flexible hours

PrismHR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. PrismHR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company's Marketplace platform customers and end users access other human resources and employee benefits applications from PrismHR's Marketplace Partners.

Diversity, Equity and Inclusion Program/Affirmative Action Plan:

We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At PrismHR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the PrismHR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about our roles but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affirmative Action Employer, PrismHR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual's qualifications as they relate to the job under consideration. The Company's policy prohibits unlawful discrimination based on sex (which includes pregnancy, childbirth, breastfeeding, or related medical conditions, the actual sex of the individual, or the gender identity or gender expression), race, color, religion, including religious dress practices and religious grooming practices, sexual orientation, national origin, ancestry, citizenship, marital status, familial status, age, physical disability, mental disability, medical condition, genetic information, protected veteran or military status, or any other consideration made unlawful by federal, state or local laws, ordinances, or regulations.

The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company and prohibits unlawful discrimination by any employee of the Company, including supervisors and co-workers.

Privacy Policy: For information about how we collect and use your personal information, please see our privacy statement available at

PrismHR provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures. If you have any difficulty using our online system and you need a reasonable accommodation due to a disability, you may use the following alternative email address to contact us about your interest in employment at PrismHR: Please indicate in the subject line of your email that you are requesting accommodation. Only candidates being considered for a position who require an accommodation will receive a follow-up response.

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