L3 Support Engineer

3 days ago

Bengaluru, Karnataka, India InOpTra Digital Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Please find below the JD for Tier 3 Support Engineer for TDS,

No of Position: 1

Location: Remote

Experience: 10+ Years

Communication: Excellent

  • RMM Tools & Automation
  • Proficient with Kaseya, Automate, and ConnectWise RMM
  • Strong background in automation scripting and deployment
  • Deep understanding of system monitoring, patch management, and remediation workflows
  • Azure / Entra Platform
  • Expert-level knowledge of Entra ID, Intune, and SharePoint
  • Proven experience with migrations from on-premise Active Directory and file servers to Azure
  • Familiarity with licensing, security, and compliance best practices in Microsoft 365 environments
  • Advanced Networking & Troubleshooting
  • Strong skills in configuring and managing routers and switches
  • Experience with subnetting, VLANs, firewall rules, and content filtering
  • Hands-on experience with VPNs (branch office and point-to-point configurations)
  • Ability to design and troubleshoot complex, multi-site network environments
  • Microsoft Server Operating Systems
  • Advanced knowledge of Windows Server administration and troubleshooting
  • Proficiency in scripting and automation using PowerShell
  • Ability to resolve complex domain, Group Policy, and system-level issues

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