Client Support Specialist

1 week ago

Dehradun City Dehradun Uttarakhand, India Marwah Marketing Full time ₹ 5,68,000 per year

We are searching for a professional and courteous client services manager with great people skills to help our business prioritize existing customers and bring new clients on board. The client services manager will be tasked with maintaining current clients and growing our customer base, keeping accurate correspondence records, meeting regularly with management, updating client details, developing customer service policies, training junior client services agents, and recommending different product options to clients. Your dedication to the needs of our clients will encourage client loyalty and enhance our organization's growth through positive client-to-business engagement.

To ensure success in this role, the ideal candidate should demonstrate excellent active listening and communication skills, good personal presentation, politeness, and tact, and be able to function in a high-pressure environment. The noteworthy client services manager should provide timely solutions to clients' problems, build sustainable and continuous relationships with clients, show initiative and drive when dealing with client requests, and assist in developing marketing material and sales strategies.

Client Services Manager Responsibilities:

  • Developing effective communication platforms for clients and staff.
  • Inspiring repeat business from clients.
  • Conducting customer service workshops and presentations.
  • Monitoring and measuring client satisfaction.
  • Liaising with different departments about client queries.
  • Offering advice to clients on services and products.
  • Developing surveys and capturing client information.
  • Participating in marketing campaigns.
  • Dealing with client requests and troubleshooting problems.

Client Services Manager Requirements:

  • Business degree or related qualification.
  • Strong communication skills.
  • Ability to meet deadlines.
  • Computer literacy.
  • Calm, polite, and professional behavior.
  • Reliable and self-motivated.
  • General business knowledge.
  • High service orientation.

Job Type: Full-time

Pay: ₹15, ₹47,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Health insurance
  • Internet reimbursement
  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

  • Client Support Specialist

    4 days ago

    Dehradun, India Scry AI Full time

    Position: Client Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Company Description Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal,...

  • Client Support Specialist

    4 days ago

    Dehradun, India Scry AI Full time

    Position: Client Support Specialist Location: India (Remote) Employment Type: Full-Time Schedule: Monday to Friday, Day Shift Company Description Scry AI is a leading provider of AI-powered enterprise solutions, delivering transformational business outcomes through products like Collatio® (automation of complex document processing across financial, legal,...

  • Client Relationship Executive

    2 days ago

    Dehradun City, Dehradun, Uttarakhand, India Marwah Marketing Full time

    We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM...

  • Lead Generation Specialist

    4 days ago

    Dehradun City, Dehradun, Uttarakhand, India Marwah Marketing Full time ₹ 6,00,000 - ₹ 6,60,000 per year

    To provide sales and marketing support in building a pipeline of leads to meet business plans, quotas and company objectives. Responsible for generating leads through phone calls, social media and emails.Responsibilities & duties:Research, track, maintain and update leadsMake outgoing calls to develop new businessContact prospects to qualify leadsDirect...

  • Google and Meta Ads Expert

    7 days ago

    Dehradun City, Dehradun, Uttarakhand, India Marwah Marketing Full time

    We are looking for a **highly skilled and performance-driven Paid Ads Specialist** to join our growing digital marketing team. This role is ideal for someone with deep expertise in **Google Ads and Meta Ads**, a strong background in **lead generation**, and a passion for delivering real ROI for clients. **Key Responsibilities** - Plan, execute, and optimize...

  • Prospecting Specialist

    4 days ago

    Sahstradhara, Dehradun, Uttarakhand, India Amplior Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Prospecting SpecialistJob Type: Full-timeLocation: IT Park, Dehradun, UKAbout Us: Amplior is a leading B2B lead generation firm that specializes in connecting businesses with high-quality prospects. We leverage innovative strategies and cutting-edge technology to deliver exceptional results for our clients. As we continue to grow, we are seeking...

  • Ebizon|| Fresher Digital Marketing

    2 weeks ago

    Dehradun, Uttarakhand, India Ebizon Full time

    EbizON is looking for Fresher Digital Marketing Campaign Specialist to join our team in the Dehradun office Job Responsibilities 0-6 months of experience as a Marketing Analyst in Digital Marketing or a related role Strong command of written English and excellent communication skills Knowledge of digital marketing channels SEO SEM email social media content...

  • IT Support

    2 weeks ago

    Sahstradhara, Dehradun, Uttarakhand, India Woodrock Infotech PVT. LTD. Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    We are seeking a skilled and proactive IT Hardware & Networking Specialist to manage, maintain, and troubleshoot our organization's computer hardware, network infrastructure, and IT systems. This role is critical to ensuring the seamless operation of all technology systems across the company.______________Key Responsibilities:Install, configure, and maintain...

  • Customer Support Associate

    3 hours ago

    Dehradun, Uttarakhand, India Jaynik Eduserve Private Limited Full time

    **Company Overview** Jaynik Eduserve is a product-based EdTech company revolutionizing education management. Our comprehensive ERP platform is used by universities, colleges, and schools to streamline academic, administrative, and financial operations. We’re passionate about building scalable, user-friendly, and impactful software that transforms the way...

  • Lead Generation Specialist

    3 weeks ago

    Dehradun, India Acelucid Technologies Inc. Full time

    Lead Generation Specialist Experience: 1-3 years We are seeking a highly motivated and experienced Lead Generation Expert to join our team. The ideal candidate will have a proven track record in lead generation for website and app development services and possess expertise in utilizing LinkedIn Sales Navigator. Key Responsibilities Generate and qualify...