Implementation Specialist

1 day ago

Chennai, Tamil Nadu, India Koveltrix Talent Full time ₹ 9,00,000 - ₹ 12,00,000 per year

About the Hiring Company

Koveltrix is hiring for a fast-growing, innovative SaaS company making waves in customer onboarding and professional services automation.

Their mission, is to empower B2B companies with a smooth, consistent, and efficient way to onboard customers and manage client projects—reducing chaos and boosting customer satisfaction across industries.

They're a close-knit team of over 100 passionate professionals, all focused on building a product that teams love to use. Their journey has been fueled by $45M in funding from top investors.

What will you do?

  • Own and manage customer relationships from the point of sale through successful implementation
  • Be a platform domain expert and set up customers for immediate success
  • Work with sales, product, and support teams to ensure that each piece of the journey promotes a "customer first" environment at all times
  • Be result-oriented and data-driven to actively track usage of the platform and drive ROI for customers. Analyze and showcase customer data to improve the user experience.
  • Prepare videos, emails and phone calls to ensure that customers are supported during the onboarding and implementation process
  • Understand the goals & objectives of new customers and translate those needs appropriately through the implementation and onboarding process.
  • Work closely with customers and their tech teams to fully integrate Rocketlane into their tech stack.
  • Train customers in software platform basics and provide progressive guidance throughout the implementation and go-live process.
  • Track and hit key implementation milestones and reduce roadblocks throughout the process
  • Improving product or service adoption by educating users about the product best practices
  • Ensure faster, smoother customer adoption and use of the Rocketlane platform and effectively showcase the ROI and time-to-value to the customers
  • Flexible to work in the US timings.

You should apply if

  • You have
    2+ years of experience in a customer-facing role
    at a
    SaaS company
    , preferably in implementations, onboarding, or technical consulting.
  • You have
    hands-on experience or exposure to REST APIs
    and have worked on
    custom integrations
    between SaaS platforms and third-party tools.
  • You bring
    strong organizational and analytical skills
    , with a sharp eye for detail.
  • You are a
    critical thinker
    with a proven ability to solve complex problems, and you're comfortable learning new technologies quickly.
  • You have a
    customer-first mindset
    and are passionate about building long-term customer loyalty.
  • You possess
    excellent written and verbal communication skills
    and can clearly explain technical concepts to both technical and non-technical audiences.
  • You listen actively,
    empathize with customers
    , and are motivated to deliver outcomes that matter.
  • You've demonstrated
    strong product and consumer thinking
    throughout your career, balancing user needs with business goals.
  • Experience with
    CRM, ERP, project management, or fintech platforms
    is a strong plus

  • Implementation Specialist

    1 day ago

    Chennai, Tamil Nadu, India TEN CAR Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Title:Customer Onboarding & Implementation Specialist – RocketlaneLocation:ChennaiExperience: 2 - 5Notice Period:30 days or lessAbout Rocketlane:Rocketlane is a fast-growing SaaS company transforming customer onboarding and professional services automation. Our mission is to empower B2B companies with a smooth, efficient, and consistent way to...

  • Software Implementation Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeDeveloper Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: Software Implementation SpecialistThe software implementation specialist supports programming, testing, and analysis duties and tasks within the development lifecycle.Key responsibilities include performing tasks within planned durations to meet established deadlines, providing coding, testing, and/or analysis for basic applications, and...

  • SAP Implementation Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeImplementation Full time ₹ 8,00,000 - ₹ 15,00,000

    Job OpportunityOverview:We are seeking an experienced SAP implementation specialist to join our team. This role will be responsible for translating business requirements into SAP processes, with a focus on global implementations.Main Responsibilities:• Design and implement templates for RICEF developments in collaboration with technical teams.• Utilize...

  • **ERP Implementation Specialist Opportunity**

    1 week ago

    Chennai, Tamil Nadu, India beBeeImplementation Full time ₹ 16,64,000 - ₹ 20,24,000

    **ERP Implementation Specialist Opportunity**Are you a strategic thinker with exceptional analytical skills? Do you have a passion for process improvement and a strong understanding of human capital management systems? We're looking for an experienced ERP Implementation Specialist to join our team!As an ERP Implementation Specialist, you will play a key role...

  • Accounting Automation

    7 days ago

    Chennai, Tamil Nadu, India AI Specialist Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    About Us:We are a dynamic and growing outsourced accounting office located in Chennai, India, specializing in back-office accounting, tax, and audit preparation services for US and Canadian accountants. We are committed to leveraging technology to streamline operations, increase accuracy, and deliver more value to our international clients.Job Overview:We...

  • Implementation Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India HyrEzy Talent Solutions Full time

    Role : Implementation Specialist - : 2 - 4 Years Location : Chennai, Tamil Nadu, India- Relocation benefits are provided to outstation candidates- Mode of work : Work from office, US timings- Working days : Five days a week,- Notice period : Immediate to 30 days- Looking candidates from SaaS or Product companyAbout company : This is a fast-growing,...

  • Zoho ERP Implementation Specialist

    3 weeks ago

    Chennai, Tamil Nadu, India BBG etc. Full time

    We (BBG) are a distributor of industrial and medical gases. Our two main streams of revenue are from sales (gases and ancillary products) and rentals (gas cylinders). We are transitioning from a legacy ERP system to a new, integrated solution built within Zoho One (primarily Zoho Books, Zoho Inventory, Zoho Creator, and related apps).We are seeking an...

  • ERP Implementation Specialist

    1 week ago

    Chennai, Tamil Nadu, India beBeeImplementation Full time ₹ 12,00,000 - ₹ 25,00,000

    Job OverviewWe are seeking an experienced ERP implementation specialist to support the deployment of a global ERP template across WPP-IT operation companies.Main Responsibilities:Conduct thorough risk assessments and develop comprehensive test documentation, including test plans, approaches, cases, scripts, and other related items.Prepare and execute testing...

  • Dynamics 365 CRM Implementation Specialist

    2 weeks ago

    Chennai, Tamil Nadu, India beBeeCRM Full time US$ 80,000 - US$ 1,20,000

    About Our Team:Our client is a leading technology consulting and digital solutions company that empowers enterprises to innovate through digital technologies.Job Title: CRM SpecialistLocation: PuneExperience: 6 to 10 YearsEmployment Type: Contract to HireWork Mode: HybridNotice Period: Immediate Joiners OnlyJob Description:We are seeking an experienced CRM...

  • Senior SAP FICO Implementation Specialist

    1 week ago

    Chennai, Tamil Nadu, India beBeeFinance Full time ₹ 1,20,00,000 - ₹ 2,00,00,000

    Job OverviewWe are seeking a seasoned professional to join our team as a SAP FICO Implementation Specialist.FICO stands for Financial Accounting and Controlling, and it plays a crucial role in any organization's financial management system.Key ResponsibilitiesThe ideal candidate will have experience in implementing full life cycle project implementation and...