Customer Success Trainee

2 days ago

Pune, Maharashtra, India Imocha Full time US$ 40,000 - US$ 80,000 per year

Mode of work: WFO Pune from Monday to Friday | iMocha, Sangamvadi, Pune

Department: Customer Success Team

Duration: 6 months(C2H- contract to hire) with potential full-time opportunity based on performance

About the Role:

We are looking for passionate and energetic trainee to join our Customer Success team. You will work closely with our customers, internal teams, and leadership to ensure a seamless experience for our clients while learning customer engagement, problem-solving, SaaS operations, and data-driven insights.

Required Skills & Qualifications:

Any graduates or students pursuing Bachelor's/Masters degrees (Business, IT, Engineering, or related fields) (Any pass-out year can apply)

Strong verbal and written communication skills.

A customer-first mindset with excellent interpersonal skills.

Basic understanding of SaaS products or a willingness to learn quickly.

Curiosity to work with cross-functional teams and eagerness to contribute to customer success initiatives.

Positive attitude, team player, and problem-solver.

Why Join iMocha?

Real-world experience in Customer Success within a global SaaS organization.

Exposure to enterprise clients across multiple industries.

Learn customer lifecycle management, data analytics, and SaaS workflows.

Opportunity to work with product, sales, and tech teams.

Mentorship and learning sessions from experienced professionals.

Performance-based full-time opportunity post contract

Excited to kickstart your Customer Success Trainee journey with us?

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