
voice process
9 hours ago
Job Responsibilities:
- Handle inbound and outbound customer calls in a professional manner.
- Provide accurate information and resolve customer queries efficiently.
- Maintain a high level of customer satisfaction through effective communication.
- Record customer interactions and update CRM systems regularly.
- Meet daily/weekly/monthly targets for call handling and resolution.
- Escalate unresolved issues to the concerned department.
Job Type: Full-time
Pay: ₹12, ₹18,000.00 per month
Work Location: In person
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