Duty Manager/Supervisor

6 days ago


Goa, India International Institute of Hotel Management Full time ₹ 18,00,000 - ₹ 42,00,000 per year

Hiring: Duty Manager (Front Office & General Operations) – Woodbourne Resort in Nuvem, South Goa

About the Role

We are seeking a dynamic and guest-centric Duty Manager to oversee Front Office Operations and provide overall supervision of daily resort activities in beautiful Goa.

Key Responsibilities

Oversee all Front Office operations

1) (Reception, Concierge, Concierge Services, Guest Relations) to ensure seamless guest experiences from check-in to check-out.

2) Manage guest relations, handle escalations, and ensure guest satisfaction and loyalty.

3) Supervise and support resort staff & monitor KPIs (occupancy, average daily rate, revenue per available room, guest satisfaction).Ensure accurate cash handling, billing, and posting of charges; supervise night audit process.

4) Monitor safety and security procedures; ensure compliance with health, safety, and resort policies. Conduct regular briefings, training, and performance coaching for front office and related staff.

5) Prepare daily and weekly reporting for senior management (occupancy forecast, guest feedback, incident reports).Handle VIP guests, special requests, and group/ wedding/event arrivals with professionalism.

Requirements

Bachelor's degree in Hospitality, Tourism, Business Management, or related field (or equivalent work experience).

Proven experience in hotel or resort front office management (minimum 3-5 years; resort experience preferred)Strong leadership and team management skills; ability to motivate and coach staff.

Excellent communication and interpersonal skills; fluent in English; knowledge of Hindi, Konkani, or other regional languages is a plus.

Working knowledge of front office systems (PMS), housekeeping coordination, revenue management basics, and night audit processes.

Ability to multitask, prioritize, and resolve conflicts efficiently.

Flexible availability, including evenings, weekends, and holidays as required.

ONLY THOSE LIVING IN GOA SHOULD APPLY

What We Offer

Competitive salary

Staff meals

Opportunities for career growth within an expanding property and affiliated groups

Location Nuvem, South Goa, WoodBourne Resort -

Insta -

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Work Location: In person


  • Duty Manager

    1 week ago


    Goa, India BSG Hospitality Consulting Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Job Title: Duty ManagerLocation: GoaIndustry: Hospitality / Hotel OperationsExperience: Minimum 1 year as Duty Manager with a reputed 4- or 5-star hotel (Goa experience mandatory)Salary: Up to ₹35,000 (In-hand)About the RoleWe are looking for a dedicated and guest-focused Duty Manager to oversee day-to-day hotel operations and ensure the highest standards...


  • Goa, India Copperleaf Restaurant Full time

    **Required a Housekeeping Supervisor.** **_Job Summary: _**We are looking for a passionate Housekeeping Supervisor to join our fast growing, multi-cuisine restaurant in Goa, to oversee all duties performed by the housekeeping staff. The housekeeping supervisor’s responsibilities include assigning tasks to the housekeeping staff, identifying and reporting...


  • Goa, India The Postcard Hotel Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Food & Beverage – SupervisorAre you passionate about growing in Food & Beverage service? As a Food & Beverage Supervisor, you will lead your team to create unforgettable Food & Beverage experiences for our guests.What Is In It For YouOpportunity to learn and grow in a fast pace growing Hotel Brand.Major Learning opportunities as the company is in a growing...


  • Goa, India Lohono Stays Full time

    The Housekeeping Supervisor is responsible for planning, organizing, and developing the overall operations of the housekeeping department in accordance with national, state, and local standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. - Responsible for staffing, scheduling, training and...

  • Duty Manager

    2 weeks ago


    Goa, India St. Regis Hotels & Resorts Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Additional InformationJob Number Job CategoryRooms & Guest Services OperationsLocationThe St. Regis Goa Resort, Mobor, Goa, India, India, 403731VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition TypeManagementJob SummaryServes as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service...

  • Site Supervisor

    3 days ago


    Goa, India ZION HR CONSULTANCY Full time

    Overview: As a site supervisor, you are responsible to manage construction projects and the construction crew. Your main duties will be supervising the site, placing building supply orders, planning as-needed equipment maintenance, and hiring and training new construction workers. Job Roles & Responsibilities: - Routine inspections of building sites to...


  • Goa, India RG Stone Urology & Laparoscopy Hospital Full time

    Designation: RMO / Duty Doctor (ICU) Qualification: MBBS Department: ICU Work Experience: 1-4 Total Opening: 1 Location: Bardez, Goa **Job Description**: **POSITION GUIDELINES** **DOCUMENT- JOB DESCRIPTION/ RESPONSIBILITIES** **DEPARTMENT : IN-PATIENT** **POSITION : RESIDENT MEDICAL OFFICER** **REPORTING TO : BRANCH MANAGER / MEDICAL DIRECTOR /...


  • Goa, Goa, India Kish Hospitality Consultant Full time

    **Your Key Responsibilities**: 1. Supervise and coordinate housekeeping staff to ensure efficient workflow and high-quality standards. 2. Conduct regular inspections to maintain cleanliness and compliance with company standards. 3. Train and motivate staff, fostering a positive work environment. 4. Manage housekeeping inventory, ensuring timely reordering...


  • Goa, India Jubilant FoodWorks Ltd. Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionJubilant FoodWorks Limited, part of the Jubilant Bhartia Group, is a leading food-tech company transforming food consumption across India and international markets. Operating 3,387 stores in countries like India, Turkey, and Sri Lanka, the company is known for brands such as Domino's, Popeyes, Dunkin', Hong's Kitchen, and COFFY....


  • Goa, India Paradigm Consultancies Full time

    **WE ARE HIRING** Job Designation: - Front Office Supervisor : Resort Job Location: - Nashik, Maharashtra **Salary**: - 28,000 - 30,000 per month Education: - Diploma or Degree in Hotel Management **Experience**: - Maximum 5 years of Experience as Front Office Supervisor - Minimum 2-3 years of experience as a similar role, preferably in a resort or...