Senior Business Systems Analyst

The Senior Business Systems Analyst works in the EIM area to drive the analysis work on our investments in Data & Analytics development. The Senior Business Systems Analyst works with Engineering team, Business Relationship Managers, the Business Owners and Scrum team(s) to create and define epics, features and supporting artefacts for product functionality and enhancements. The role will also assist the Project Management function in prioritizing business epics and agile release train epics in grooming features and associated user stories for inclusion in a particular release and a particular sprint.

Key Accountabilities:

Accountability:

Business Systems Analysis / Data Analysis

Takes responsibility for investigative work to determine systems requirements and specify effective business processes, through improvements in information systems, information management, practices, procedures, and organization change. Applies and monitors the use of modelling and analysis tools, methods and standards, giving special consideration to business perspectives. Collaborates with stakeholders at all levels, in the conduct of investigations for strategy studies, business requirements specifications and feasibility studies. Prepares business cases which define potential benefits, options for achieving these benefits through development of new or changed processes, and associated business risks.

Business Process Improvement

Analyses business processes, identifies alternative solutions, assesses feasibility, and recommends new approaches, typically seeking to exploit technology components. Evaluates the financial, cultural, technological, organizational and environmental factors which must be addressed in the change program. Establishes client requirements for the implementation of significant changes in organizational mission, business functions and process, organizational roles and responsibilities, and scope or nature of service delivery.

Relationship Management

Builds long-term, strategic relationships with senior stakeholders in the largest client organizations (internal or external). Acts as a single point of contact and facilitates access to colleagues and subject experts. Maintains a strong understanding of clients' industry and business, assists clients in the formation of IT strategies, and acts to ensure that they are offered products and services aligned to these strategies. Negotiates at senior level on technical and commercial issues. Influences the development and enhancement of services, products and systems, and oversees the management and planning of business opportunities. Oversees monitoring of relationships and acts on relevant feedback.

Requirements Definition and Management

Facilitate scoping and business priority-setting for change initiatives of medium size and complexity. Contributes to selection of the most appropriate means of representing business requirements in the context of a specific change initiative, ensuring traceability back to source. Discovers and analyses requirements for fitness for purpose as well as adherence to business objectives and consistency, challenging positively as appropriate. Obtains formal agreement by stakeholders and recipients to scope and requirements and establishes a baseline on which delivery of a solution can commence. Manages requests for and the application of changes to base-line requirements. Identifies the impact on business requirements of interim (e.g. migration) scenarios as well as the required end position. Help in developing conversion scripts and testing / validating bridge/interface to ensure the data is converted accurately.

Skills:

• Excellent interpersonal, verbal and written communication skills.
• A flexible attitude with respect to work assignments and new learning.
• Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail.
• Shows Initiative and self-confidence is adaptable and is able to cope with changing and evolving priorities.
• Must have the ability to work methodically in a fast-paced, time-sensitive environment.

Knowledge and Experience:

• 5+ years of experience in large enterprise systems with rich business systems analysis and requirements gathering specific to complex integrated systems
• 5+ years of experience in conducting business requirements sessions, writing business requirements and developing use cases
• Experience with typical tools used business analysis such as JIRA, Visio, Excel, and PowerPoint
• Strong knowledge SDLC and RICEFW processes, working experience of Onsite – Offshore model and with global cross functional teams
• Prior experience in a large IT organization within the Clinical Research space.
• Understanding of Agile methodologies (preferably Scrum), UML, Object Orientated, Data Modeling, Process Modeling and/or other development methodologies.

Education:

Bachelor's Degree in Life Sciences, Engineering, or Computer Science field, or equivalent.