Data Analyst

6 hours ago

Santacruz West Mumbai Maharashtra, India Deep HR Services Full time ₹ 18,00,000 - ₹ 54,00,000 per year

Job Title: Data Analyst

Location: Santacruz (W), Mumbai

Department: *Strategy & Analytics / Hospital Administration*

Reports To: *Managing Director*

*Job Summary:*

The Business Statistician will be responsible for collecting, analyzing, and interpreting healthcare and business data to support decision-making at the hospital. The role involves identifying trends in patient flow, surgical outcomes, referral patterns, marketing effectiveness, and financial performance to enhance operational efficiency and patient care quality.

*Key Responsibilities:*

1. Data Analysis & Reporting

  • Collect, clean, and organize data from OPD, IPD, surgery, billing, and EMR systems.
  • Prepare daily, weekly, and monthly MIS reports for management.
  • Develop dashboards for patient volumes, doctor performance, and departmental efficiency.

  • Analyze trends in surgeries (e.g., cataract, LASIK, retina, cornea), patient demographics, and outcomes.

  • Business & Financial Insights

  • Track hospital revenue streams (consultation, procedures, pharmacy, optical, diagnostics).

  • Study cost per surgery, profit margins, and ROI from various service lines.
  • Support budgeting and forecasting using statistical models.

  • Evaluate performance against KPIs and industry benchmarks.

  • Marketing & Growth Analysis

  • Analyze marketing campaign results (Google Ads, social media, camps).

  • Map patient acquisition channels, conversion rates, and cost per lead.
  • Study referral trends from optometrists, general practitioners, and patient word-of-mouth.

  • Provide insights on geographic areas and demographics for expansion.

  • Clinical & Quality Data Monitoring

  • Support quality audits by providing statistical data on infection rates, outcomes, and follow-ups.

  • Assist clinical teams in research projects or publications using hospital data.

  • Track patient feedback, NPS, and service quality metrics.

  • System Development

  • Work with IT to improve data capture and analytics tools in HMS/EMR systems.

  • Develop automated dashboards in Power BI / Tableau / Excel / Google Data Studio.

Required Qualifications:

  • Bachelor's or Master's degree in Statistics, Mathematics, Data Science, Economics, or Healthcare Analytics.
  • 2–5 years of experience in healthcare analytics, hospital data management, or business intelligence.
  • Strong knowledge of Excel, SQL, Power BI / Tableau, and statistical software (SPSS, R, or Python).
  • Understanding of hospital workflows, medical terminologies, and financial reporting.

*Key Skills:*

  • Analytical and quantitative mindset.
  • Excellent data visualization and presentation skills.
  • Ability to translate data into actionable business insights.
  • Attention to detail and accuracy.
  • Strong communication and coordination across departments.

*Preferred (Optional):*

  • Experience in an eye hospital, multispecialty hospital, or healthcare consulting firm.
  • Familiarity with EMR/HMS platforms like Insta, Practo Ray, or Medisense.
  • Exposure to clinical research or NABH quality indicators.

Job Types: Full-time, Permanent

Pay: ₹23, ₹25,000.00 per month

Benefits:

  • Health insurance
  • Provident Fund

Experience:

  • Total work : 5 years (Preferred)
  • Data analytics: 3 years (Preferred)
  • Advance Excel : 2 years (Preferred)

Work Location: In person

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