Manager - Techno functional (F&A with Business Intelligence)

22 hours ago

Cochin, Kerala, India EXL Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Manager - Techno Functional ( F&A with Business Intelligence)

Location - Kochi

Mode - Work from office

Shift - Night Shift

Key Responsibility Areas including preferred Skills and Experience

  • Responsible for day to day Operations management
  • Ability to develop and maintain client relationship and coordinate with other stakeholders
  • Providing coaching and feedback to team members to enable them to improve their performance
  • Periodic client reporting and conducting quality audits
  • Understanding of Accounts Payable, Ledger teams and Research and Foundation groups
  • Ability to identify inefficient/ineffective processes and develops recommendations to enhance controls and efficiency.
  • Ensure compliance with internal policies and procedures, external regulations and information security standards
  • Driving Quality initiatives in the process to attain measurable positive results
  • Introducing process metrics and reporting on a weekly, monthly and quarterly basis
  • Ensuring accuracy of client Financial Statements and compliance to internal control requirements
  • Introducing new controls and ensuring robust functioning of the process as per ISO
  • Reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
  • Ability of up-skilling the associates on process-related updates, coaching, mentoring & providing assistance and support when required
  • Ability of handling process related issues, queries and escalated transactions
  • US Healthcare experience/knowledge preferred
  • Knowledge of Lawson Financial Management system is desired

Competencies:

  • Strong Knowledge of the process and systems
  • Knowledge in Crystal reports and Power BI
  • High level of computer proficiency and excellent MIS skills
  • Ability to coach and give feedback on an ongoing basis
  • Clear written and verbal communication
  • High level of Customer Service and Quality Orientation
  • Strong Communication and Motivational Skills
  • Ability to lead in a continually challenging environment
  • Effectively plan, prioritize and execute everyday floor operations

Eligibility Criteria:

  • Good communication skills both written and verbal
  • Should have 10+ Years of Experience
  • Should have experience of managing a team of 10 to 15 members

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