Desktop Support Engineer

7 days ago


Mumbai, Maharashtra, India Team Computers Full time ₹ 4,00,000 - ₹ 8,00,000 per year

Position Overview:

The IT Support / Desktop Support Engineer is responsible for maintaining, troubleshooting, and ensuring the optimal performance of computer systems and operating environments. The role involves managing system installations, diagnosing hardware/software issues, and providing technical support for Windows operating systems and Microsoft Outlook environments

Responsibilities:

  • Install, configure, and update Windows 10 & 11 operating systems.
  • Manage and troubleshoot antivirus software on Windows systems.
  • Handle Outlook OST and PST files, including backup and recovery.
  • Diagnose and resolve Blue Dump (Blue Screen) errors and system crashes.
  • Create and manage System Restore Points for system recovery.
  • Perform Windows 11 installations and system upgrades.
  • Troubleshoot RAM errors and replace faulty memory modules.
  • Understand and differentiate between RAM & ROM functions.
  • Provide technical support for multiple Windows versions (7, 8, 10, 11).
  • Maintain system performance, security, and data integrity.


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