Tele Calling Executive

3 days ago

Bengaluru, Karnataka, India 9ecd023c-7192-496f-b98f-0e9b8439b66d Full time ₹ 2,00,000 - ₹ 4,00,000 per year

Position Overview: As a Telecaller, you will be responsible for making outbound calls to prospective customers, introducing them to products or services, and persuading them to take a desired action. The ideal candidate should have excellent communication skills, a persuasive and the ability to build rapport with customers over the phone.

Key Responsibilities:

Outbound Calling:

Place outbound calls to potential customers from a provided list or database.

Introduce the company's products or services and provide relevant information.

Customer Engagement:

Engage with customers in a friendly and persuasive manner to create interest in the product or service.

Answer questions and provide additional information to build customer confidence.

Lead Generation:

Identify and qualify potential leads through effective questioning and active listening.

Gather and document relevant customer information for follow-up.

Sales Pitch:

Deliver a compelling sales pitch to encourage customers to take the desired action, whether it's making a purchase, scheduling a demo, or subscribing to a service.

Objection Handling:

Address customer concerns and objections effectively.

Provide appropriate solutions or information to overcome objections and encourage positive decision-making.

Follow-up:

Schedule follow-up calls as necessary to nurture leads and move them through the sales funnel.

Maintain a follow-up schedule and update customer information in the CRM system.

Targets and Metrics:

Meet or exceed daily, weekly, and monthly targets for call volume, lead generation, and conversion rates.

Provide regular reports on call outcomes and lead progression.

Qualifications and Skills:

High school diploma or equivalent; additional education in sales or communication is a plus.

Proven experience as a tele caller or in a similar outbound calling role.

Excellent communication and interpersonal skills.

Ability to handle rejection and remain resilient.

Familiarity with CRM software and call center equipment.

Personal Attributes:

Persuasive and confident communication style.

Goal-oriented with a focus on achieving targets.

Positive attitude and a willingness to learn.

Ability to work independently and as part of a team.

Working Conditions:

Typically office-based or in a call center environment.

May involve flexible working hours to accommodate different time zones.

Performance-based incentives may be applicable.

Job Type: Full-time

Pay: ₹15, ₹25,000.00 per month

Benefits:

  • Paid sick time
  • Paid time off
  • Provident Fund

Work Location: In person

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