Workforce Management Executive-Assistant Manager

7 days ago

Gurgaon, Haryana, India Wipro Full time ₹ 5,00,000 - ₹ 15,00,000 per year

Role & responsibilities

  • Prepare and maintain headcount and capacity planners for processes assigned.
  • Preparing forecasts for volume, productivity and shrinkages.
  • Preparing monthly reports for individual accounts
  • Validate production and non-production hiring and/or internal movements.
  • Analysis of scheduling outputs and recommend changes whenever necessary.
  • Coordinate with internal and external stakeholders on items related to capacity planning and hiring.
  • Coordinate with cross-functional teams on matters related to resource planning and movements.
  • Supervise and train team members peforming work tasks and responsibilities.

Preferred candidate profile

  • Good working knowledge of computer i.e., MS-Office, Above average MS Excel knowledge is required.
  • Excellent verbal & written communication & presentation skills.
  • Good Interpersonal & people management skills with good problem solving approach.
  • Expert knowledge of service procedures
  • Good analytical skills for MIS, number crunching & reporting to internal & external customers.
  • WFM Tool Competency (IEX, eWFM , etc..)
  • RTA/ MIS Experience is advantageous.
  • Can work with minimal supervision and has initiative.

5 days working (General Day Shift)

Interested candidates can share their cv on my whatsapp " " with the subject line "WFM-Gurgaon"

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