AD - Workforce Management and Analytics

3 days ago


Gurgaon, Haryana, India Windows Consultants Full time ₹ 1,00,00,000 - ₹ 2,00,00,000 per year

Role & responsibilities

  • Lead the strategic planning and execution of workforce management

  • At least 10 years in Workforce management & Analytics

  • Experience on Workforce planning, forecasting and scheduling

  • Develop short-term and long-term capacity plans based on business objectives.

  • Provide actionable insights to improve forecast accuracy and workforce efficiency.

  • Maintain and utilize Workforce Management software

  • Configure system modules to meet business needs, integrating scheduling, training, and automation

  • Provide feedback to optimization teams to enhance workforce productivity and reduce inefficiencies

  • Present data insights to senior leadership to support strategic decisions

  • Formulate mathematical or simulation models to address workforce challenges, incorporating variables, constraints, alternatives, and conflicting objectives

  • Define data requirements and gather relevant information, applying statistical tests and sound judgment to validate inputs

  • Evaluate data quality and ensure integrity in decision-making processes

  • Apply mathematical principles and statistical approaches to solve operational problems

  • Hands on experience of analytical tools & languages like R, Power BI, Advance Excel SQL

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