AD - Workforce Management and Analytics
3 days ago
Role & responsibilities
Lead the strategic planning and execution of workforce management
At least 10 years in Workforce management & Analytics
Experience on Workforce planning, forecasting and scheduling
Develop short-term and long-term capacity plans based on business objectives.
Provide actionable insights to improve forecast accuracy and workforce efficiency.
Maintain and utilize Workforce Management software
Configure system modules to meet business needs, integrating scheduling, training, and automation
Provide feedback to optimization teams to enhance workforce productivity and reduce inefficiencies
Present data insights to senior leadership to support strategic decisions
Formulate mathematical or simulation models to address workforce challenges, incorporating variables, constraints, alternatives, and conflicting objectives
Define data requirements and gather relevant information, applying statistical tests and sound judgment to validate inputs
Evaluate data quality and ensure integrity in decision-making processes
Apply mathematical principles and statistical approaches to solve operational problems
Hands on experience of analytical tools & languages like R, Power BI, Advance Excel SQL
Preferred candidate profile
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