AD - Workforce Management and Analytics

Job Overview:We are looking for a Workforce Manager with minimum 2 years of experience in managing a team of 100+ employees and at least 1 year in a BPO environment. The ideal candidate must have a strong background in workforce planning, scheduling, and real-time management, ensuring optimal staffing levels to meet business objectives and consistently...

The Senior Workforce Manager will be responsible for overseeing workforce planning, forecasting, scheduling, and real-time management to ensure optimal staffing levels that meet business requirements. The role involves collaborating with operations, client services, and leadership teams to deliver accurate workforce strategies, drive efficiency, and support...

Company DescriptionWNS Analytics is the data, analytics, and AI practice of WNS. With over 20 years of experience, we enable business decision intelligence for our global clients across 10 industries by offering tailored, industry-specific productized services. These services leverage our proprietary AI-assets and subject matter experts to drive client...

Roles & ResponsibilitiesLead end-to-end WFM strategy across multiple business units, ensuring alignment with organizational objectives and client SLAs.Govern forecasting, capacity planning, and scheduling practices, ensuring accuracy, scalability, and consistency across teams.Partner with senior leadership, Finance, and HR to align workforce strategies with...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers,...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...

Position: Google Ads/Meta Ads Specialist – HealthcareLocation: Gurugram Sec 51Experience: 3-4 years (Healthcare industry experience Only)Salary:40k-45kAbout the RoleWe are looking for a results-driven Performance Marketing Specialist with expertise in healthcare marketing to plan, execute, and optimize paid campaigns across digital platforms. The...

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic...

Job DescriptionRole Purpose Executive workforce managementDoStaffing: Developing a staffing plan that considers skill sets, replacement and recruiting timing, training, and cross training Scheduling: Managing rosters and data in real time, and scheduling non-contact activities like training, meetings, and time off Reporting: Producing high-quality workforce...