International Sales Executive/Technical Sales @ Mumbai
3 days ago
Roles and Responsibilities
- Provide technical support to customers via phone, email, or chat for IT-related issues.
- Troubleshoot hardware and software problems using various tools and techniques.
- Collaborate with internal teams to resolve complex customer complaints and escalations.
- Develop strong relationships with customers through effective communication and issue resolution.
- Stay up-to-date with product knowledge and industry trends to provide expert advice.
Desired Candidate Profile
- 1-2 years of experience in BPO/Call Centre environment handling international calls (US/UK).
- Strong English communication skills (written & spoken) for effective customer interaction.
- Ability to work on rotational shifts including night shifts as per business requirements.
Basic computer literacy with proficiency in MS Office applications.
Work Location : Airoli, Mumbai
Shift : US rotational shift
Notice period : Immediate
Work mode : Work from office
Interested candidates can apply / contact to HR Kavya
Regards,
HR manager
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