International Sales Executive

Company Description

Newtech Medical Devices Pvt. Ltd. is committed to innovation, quality production, and timely delivery of high-quality vascular access devices and accessories. Our mission is to become a renowned leader in alleviating pain and building healthier lives through the distribution of medical devices serving cardiology, nephrology, and general surgical disposables. We focus on research and development and our dedicated employees drive our growth and productivity. Our company aims to meet the demands of national and international clients and foster a healthier world.

Role Description

This is a full-time remote role for an International Sales Executive. The International Sales Executive will be responsible for managing and expanding the company's global sales operations. Day-to-day tasks include identifying new international market opportunities, maintaining relationships with existing clients, providing excellent customer service, and achieving sales targets. The role will also involve conducting market research, negotiating contracts, and coordinating with internal teams to meet customer needs.

**Key Responsibility Areas (KRAs)

1. Respond to Client Inquiries and Resolve Complaints: Address client queries and concerns in a professional, timely, and efficient manner to ensure a high level of customer sati

sfaction.
**2.

• Client Relationship Management: Build and nurture strong, long-term relationships with clients to foster loyalty and repeat

business.
**3.

• Client Records and Sales Activity

Management: Maintain accurate client records and systematically track sales activities to ensure effective pipeline and relationship ma

nagement.
**4.

• Follow-Up Coordination: Conduct consistent and structured follow-up with clients and prospects to support sales conversions and client en

gagement.

5. Lead Generation and Prospect Outreach:
Identify and generate qualified leads, proactively reaching out to potential clients to expand business opportunities.

6. International Market Research and Client Identification:
Conduct thorough research and data analysis to identify and evaluate potential clients in international markets, leveraging networking and market intelligence.

7. Client Satisfaction and Retention:
Ensure high levels of client satisfaction by addressing concerns proactively and providing continuous value, fostering long-term partnerships.

8. Sales Strategy Development:
Design and implement effective sales strategies for international markets, guided by market trends, customer insights, and competitive analysis.

9. Deal Negotiation and Closure:
Prepare and present compelling sales proposals, negotiate terms, and close deals to achieve win-win outcomes.

10. Sales Performance Management:

Consistently achieve or exceed sales targets by monitoring performance metrics and adapting strategies to optimize results.

11. Client Needs Assessment:
Engage in meaningful discussions with clients to understand their specific needs and propose tailored solutions aligned with their business objectives.

12. Customer Service and Issue Resolution:
Manage and resolve customer queries and issues efficiently, ensuring a high standard of service and client satisfaction.

13. Market Intelligence and Trend Monitoring:
Stay informed on global market trends, emerging products, and competitor activities to drive strategic growth and maintain a competitive edge.

Qualifications

• International Sales and International

Business skills

• Customer Service and Account

Management skills

• Strong communication and negotiation skills

• Ability to work independently and remotely

• Relevant experience in the medical devices industry is a plus

• Bachelor's degree in Business, International Relations, or related field**