Customer Care Executive II Email chat process II

ob Description:We are looking for a Chat Process Executive to handle customer queries and provide support through online chat. The candidate should have good communication skills, typing speed, and a customer-oriented approach.Responsibilities:Handle customer queries through chat in a timely and professional manner.Provide accurate information about...

- Handle inbound calls, chats, and emails according to targets- Maintain call AHT as per process requirements- Resolve product and service issues by clarifying complaints to ensure customer satisfaction- Ensure calls, emails, and chats meet quality standards- Follow up on complaints and queries and resolve them timely- Meet login hour targets and deliver...

Job Description Travel and Expense Administrator II Location: India - GurgaonDepartment: Corporate Functions - CFO Group AccountingEmployment Type: Full-TimeWork Mode: HybridSummary Responsible for auditing expense reports, corporate credit card processes, and out-of-pocket expenses against expense management system data and statements, while providing...

Role & responsibilities:*Engage with clients to understand their needs*Build and maintain strong client relationships over chat or email to drive and enhance customer satisfaction.*Should have knowledge on Customer servicePreferred candidate profile:*Minimum Graduation is required*Candidate should have 10 months experience with documents. Experienced...

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives. The ideal candidate will act as a liaison between the company and its current as well as potential customers, ensuring smooth communication and exceptional service across voice calls, chat, and email. Candidates should have strong problem-solving...

Roles and ResponsibilitiesHandle customer queries via chat support, ensuring timely resolution of issues.Provide accurate and effective solutions to customers through email communication.Collaborate with internal teams to resolve complex customer complaints.Maintain a high level of professionalism and empathy when interacting with customers.Meet performance...

About the RoleWe are hiring enthusiastic Graduate Freshers with 6 Months BPO Experience for our Email / Non-Voice process. If you have strong written and verbal communication skills and are eager to build a career in customer support, this is the right opportunity for you.Key ResponsibilitiesHandle customer queries and requests through email/non-voice...

Position: Solution Intelligence Analyst IIRoles and Responsibilities:SIA II are primarily the Owners and key executors on analytics work stream of a project where they are required to interact with client, collect data, perform analysis with team and prepare implementation blueprints. SIA II would manage the work of BAs ensuring quality and providing...

Job Title: Chat Support Executive – Night ShiftCompany: Servicensure TechnologiesLocation: Gurugram (On-site)Shift Timing: 9:00 PM – 6:00 AMAbout the Role:We are looking for a proactive and customer-focused Chat Support Executive to join our night shift operations. The candidate will be responsible for handling live chat and email queries from...

Handle inbound and outbound calls/emails/chats from customers related to insurance policiesProvide accurate information about policy features, premium details, renewals, and claims process.Assist customers in policy issuance, endorsements, cancel