email and chat process

1 day ago

Gurgaon, Haryana, India StarMaxx HR Services Full time ₹ 87,000 - ₹ 6,00,000 per year

ob Description:

We are looking for a Chat Process Executive to handle customer queries and provide support through online chat. The candidate should have good communication skills, typing speed, and a customer-oriented approach.

Responsibilities:

  • Handle customer queries through chat in a timely and professional manner.
  • Provide accurate information about products/services.
  • Resolve customer issues efficiently and escalate if required.
  • Maintain customer records and update databases.
  • Work collaboratively with the team to achieve targets.
  • Ensure a positive customer experience in every interaction.

Requirements

  • Good written English and typing speed (minimum 30–35 wpm).
  • Basic computer knowledge and familiarity with chat software.
  • Prior experience in BPO or customer service preferred.
  • Ability to multitask and work under pressure.

Benefits:

  • Performance-based incentives.
  • Paid training and career growth opportunities.
  • Friendly and supportive work environment.

Job Type: फ़ुल-टाइम

Pay: ₹25, ₹31,000.00 per month

Benefits:

  • हेल्थ इंश्योरेंस

Work Location: In person

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