
Oracle CC&B Functional Consultant
4 days ago
Role: Oracle CC&B Functional Consultant
Experience Preferred: 8-14 Years
Location: Delhi
Job Description:
- Work with business users to gather, analyze, and document functional requirements related to Oracle CC&B.
- Configure Oracle CC&B modules to meet business needs, including Customer Management, Billing, Payments, Collections, and Metering.
- Support end-to-end implementation activities including design, configuration, testing, training, and post-go-live support.
- Translate business processes into system solutions within Oracle CC&B.
- Prepare functional design documents and collaborate with technical teams for development of customizations, integrations, and reports.
- Conduct system testing, UAT support, and defect resolution.
- Provide subject matter expertise for Oracle CC&B best practices, enhancements, and new functionalities.
- Assist in project planning, effort estimation, and risk management.
- Work with cross-functional teams to ensure smooth project delivery and system stability.
- Provide production support, troubleshoot functional issues, and recommend process improvements.
Required Skills & Qualifications
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
- 3+ years
of hands-on Oracle CC&B functional experience (implementation, upgrade, or support). - Strong knowledge of Oracle Utilities Application Framework (OUAF).
- Deep understanding of utility business processes: customer management, billing, payments, metering, collections, and service orders.
- Experience creating functional design documents, test plans, and training materials.
- Familiarity with Oracle CC&B integration with other systems (MDM, CIS, etc.).
- Excellent problem-solving, communication, and client-facing skills.
- Ability to work independently and in a team environment.
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