International Voice Blended

5 days ago


Jamshedpur, Jharkhand, India HUMAN BEFORE RESOURCE PRIVATE LIMITED Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Roles and Responsibility

  • Handle customer inquiries via phone, email, or chat with empathy and professionalism.
  • Provide accurate information about products or services to customers.
  • Resolve customer complaints and issues efficiently.
  • Collaborate with team members to achieve sales targets or improve customer satisfaction.
  • Maintain high product knowledge to effectively communicate with customers.
  • Work flexible shifts, including evenings, nights, weekends, and holidays as required.

Job Requirements

  • Excellent communication and interpersonal skills are essential.
  • Ability to work in a blended process environment, including voice and non-voice processes.
  • Strong problem-solving skills and attention to detail are necessary.
  • Proficiency in using computer applications and software is expected.
  • Ability to adapt to changing situations and priorities is crucial.
  • Strong analytical and critical thinking skills are needed to resolve complex customer issues.
  • A graduate degree is required for this position.


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