Onboarding Project Manager

Position Overview:

The Onboarding Project Managers plays a crucial role in managing projects related to onboarding new

brands into our ecommerce ecosystem. This position focuses on project management and working

directly with brand partners to ensure they are set up correctly across various marketplaces. Initially, the

primary responsibility will be Masterfile creation, but the role will expand to encompass broader

ecommerce operations and strategy implementation.

Qualifications & Skills:

1. 1-4 years of experience in ecommerce, marketplace operations, or a related field.

2. Familiarity with Amazon and other major marketplaces' listing and compliance requirements.

3. Strong analytical skills and attention to detail.

4. Ability to manage multiple projects and prioritize tasks effectively.

5. Excellent communication skills, with the ability to collaborate across teams and external brand

partners.

6. High proficiency in spoken and written English, with the ability to clearly articulate ideas and

instructions.

7. Experience with data management tools and ecommerce platforms is a plus (Excel).

This role offers the opportunity to grow within the organization as the Onboarding Team Specialist takes on more strategic and operational responsibilities over time.

Job Description – Onboarding Project Manager

# Job Information 

The Onboarding Project Manager leads the product onboarding process for new brands, ensuring the accurate creation of Masterfiles, compliance with marketplace standards, and seamless cross-functional collaboration.

# Summary 

The Onboarding Project Manager coordinates all aspects of onboarding new brands and products, from Masterfile creation through process documentation, resolving listing issues, and optimizing workflows for scalability.

# Essential Duties and Responsibilities

- Lead the Masterfile creation process for new brands, ensuring accuracy and completeness across multiple marketplaces.

- Collaborate with internal teams, including SEMs, EPMs, and data quality teams, to streamline onboarding workflows.

- Work closely with brand partners to gather necessary product information and ensure compliance with marketplace requirements.

- Assist in troubleshooting and resolving issues related to product listings, variations, and contribution updates.

- Monitor onboarding progress, providing regular updates to stakeholders and identifying areas for process improvement.

- Document best practices and contribute to the development of scalable onboarding processes.

- Support cross-functional projects as the role expands beyond Masterfile creation.

# Qualifications

- Bachelor's degree in business, Project Management, or related field.

- Proven experience in product onboarding or ecommerce project management.

- Strong organizational, problem-solving, and documentation skills.

- Ability to lead projects and collaborate with diverse stakeholders.

- Knowledge of marketplace data requirements and compliance preferable.

# Physical Demands

- Manual Dexterity: Typing or otherwise working primarily with hands or fingers in an office environment.

- Sedentary work: Lifting, carrying, pushing, pulling, or otherwise moving objects, including computers, papers, and other general office equipment.

- Seeing: The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.

- Talking: Expressing or exchanging ideas by means of the spoken word in activities where detailed or important spoken instructions must be conveyed to other workers accurately.

- Hearing: Perceiving the nature of sounds at normal speaking levels and having the ability to receive detailed information through oral communication, by phone or in person.