Project/ Program Manager

5 days ago

Pune, Maharashtra, India Growqai Full time ₹ 12,00,000 - ₹ 36,00,000 per year

What You'll Do

  • Lead end-to-end delivery of programs (client onboarding, integrations, ad feature rollouts) with clear timelines, milestones, and outcomes
  • Coordinate across product, engineering, data, ops, QA, support, and external partners
  • Ensure delivery meets quality, scope, budget, and schedule targets; track and report program health
  • Serve as primary contact for client stakeholders, managing expectations and escalations
  • Align internal teams (product, engineering, ops, sales) and ensure resource availability
  • Identify and mitigate risks, dependencies, and issues.
  • Manage scope/timeline/resource changes with impact analysis and buy-in.
  • Estimate effort, track utilization, and manage program budgets.
  • Ensure cost efficiency and program profitability.

You'll Thrive If You Have

  • Bachelor's degree in Engineering, Computer Science, Business, or related field. (Master's / MBA is a plus)
  • 8+ years of experience in project / program management, preferably in ITES / ad-tech / SaaS / operations environments
  • At least 3–5 years managing complex, multi-stakeholder programs (internal + client-facing).
  • Deep understanding of operations, SLAs / KPIs, process frameworks, quality management, and governance
  • Strong stakeholder management and communication skills (ability to interact with leadership, clients, technical teams)
  • Experience in agile & waterfall methodologies
  • Familiarity with tools like Notion, JIRA, Asana, Trello, Monday, etc
  • Strong analytical skills, comfort with metrics, dashboards, reporting
  • Risk / issue / change management experience
  • Proven ability to lead cross-functional teams and drive results

Skills: monday,itest,change management,asana,saas,trello,client onboarding,governance,program management,notion,stakeholder management,operations,kpi,product rollouts,jira,project management,ad/tech,sla,quality management,risk management

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