Customer Care Executive- international process

3 days ago

Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 2,50,000 - ₹ 3,50,000 per year

Job description:

Job Title: Customer Support Executive – International Voice

Location: Kolkata (Work from Office)

Shifts: Evening/Night (Rotational)

Working Days: 5–6 days/week

Cab: Provided (Pickup & Drop)

Role Overview:

We are hiring experienced candidates for international voice and chat support. You'll handle customer queries, provide resolutions, and ensure a high-quality support experience.

Requirements:

Education: Graduation (any stream)

Experience: Minimum 1 year in BPO/Customer Support (International Voice Process)

Communication: Excellent spoken and written English

Compensation:

Performance Bonus: Up to ₹2,000/month

Travel Allowance: ₹1,400/month

Cab Facility: Available for night shifts

Interview Process:

HR Screening (Voice, Grammar, Accent)

Functional Round (Mock Call/Chat)

AMCAT (Min. Score:62/69)

Final Operations Round

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Required)

Experience:

  • Customer support: 1 year (Preferred)
  • International voice process: 1 year (Required)

Language:

  • English (Required)

Location:

  • Kolkata, West Bengal (Required)

Work Location: In person

Speak with the employer

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