Head Delivery

1 week ago

Navi Mumbai, Maharashtra, India Sportism Full time ₹ 12,00,000 - ₹ 36,00,000 per year
  • Summary of the position The incumbent would lead multiple technical project teams and would have managers reporting to him / her.
  • The Delivery Director would set up new technology teams as well as run existing project teams for various BFSI clients across geographies.
  • This would be a techno-functional-leadership role requiring a deep understanding of domain, technology, delivery processes and expertise in Reg-Tech-Financial Crime Management. Job Responsibilities -
  • Complete ownership of project during the entire lifecycle Team / Product / Scope / Delivery milestones / Project Timelines
  • Responsible for projects right from project kick-off to project completion and client sign-off
  • Work with multiple stakeholders like Customers, Sales, Engineering, External partners etc
  • Ability to plan project delivery pipelines, manage clients and other stakeholder project delivery expectations
  • Engage in client discussions to understand requirements and define scope and develop implementation and delivery plans
  • Building and maintaining strong client relationships is a key aspect of the role
  • Identify and mitigate risks is inherent to project management
  • Identifies areas for process optimization and works collaboratively with teams to implement improvements that enhance efficiency and effectiveness
  • Strategize to align project delivery with the overall goals of the organization
  • Must have a deep understanding of team members skills and expertise to match them with the right projects
  • Provide functional and technical leadership when required to both internal and external stakeholders
  • Plan, Schedule, monitor, review, and report project delivery status
  • Responsible for all process documentations pertaining to the project
  • Provide MIS reports to the leadership and client whenever required
  • Improve customer experiences and follow high levels of ethical practices and standards
  • Negotiation skills are vital for managing client expectations, resolving conflicts, and securing resources

Job Requirement -

  • Educational qualification - B-Tech / M-Tech in Electronics, Computer Science, IT etc
  • or masters in computer applications 15-20 years of deeply involved experience in IT Services or IT Products in Delivery, Customer facing / Team lead / Project management delivery process owner roles
  • Strong knowledge of Java, J2EE technologies and databases like Oracle, MS-SQL etc
  • Knowledge / Experience in BFSI / AML domain would be preferred
  • 5+ years of hands-on experience in any of the above technology or domain would be an added advantage
  • Working knowledge of MS office Word / Excel / Power pointUnderstanding of project life cycles
  • Has independently handled software projects with a medium sized team with a strong focus on SLAs
  • High level of commitment
  • Excellent communication skills (Verbal & Written) Abilities to build and lead teams
  • Candidate should be open to travel (within Mumbai, Domestic & International both)
  • Candidate should be adaptive and flexible to work with clients from different geographies
  • Valid Passport is must

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