Head Delivery
3 days ago
- Summary of the position The incumbent would lead multiple technical project teams and would have managers reporting to him / her.
- The Delivery Director would set up new technology teams as well as run existing project teams for various BFSI clients across geographies.
- This would be a techno-functional-leadership role requiring a deep understanding of domain, technology, delivery processes and expertise in Reg-Tech-Financial Crime Management. Job Responsibilities -
- Complete ownership of project during the entire lifecycle Team / Product / Scope / Delivery milestones / Project Timelines
- Responsible for projects right from project kick-off to project completion and client sign-off
- Work with multiple stakeholders like Customers, Sales, Engineering, External partners etc
- Ability to plan project delivery pipelines, manage clients and other stakeholder project delivery expectations
- Engage in client discussions to understand requirements and define scope and develop implementation and delivery plans
- Building and maintaining strong client relationships is a key aspect of the role
- Identify and mitigate risks is inherent to project management
- Identifies areas for process optimization and works collaboratively with teams to implement improvements that enhance efficiency and effectiveness
- Strategize to align project delivery with the overall goals of the organization
- Must have a deep understanding of team members skills and expertise to match them with the right projects
- Provide functional and technical leadership when required to both internal and external stakeholders
- Plan, Schedule, monitor, review, and report project delivery status
- Responsible for all process documentations pertaining to the project
- Provide MIS reports to the leadership and client whenever required
- Improve customer experiences and follow high levels of ethical practices and standards
- Negotiation skills are vital for managing client expectations, resolving conflicts, and securing resources
Job Requirement -
- Educational qualification - B-Tech / M-Tech in Electronics, Computer Science, IT etc
- or masters in computer applications 15-20 years of deeply involved experience in IT Services or IT Products in Delivery, Customer facing / Team lead / Project management delivery process owner roles
- Strong knowledge of Java, J2EE technologies and databases like Oracle, MS-SQL etc
- Knowledge / Experience in BFSI / AML domain would be preferred
- 5+ years of hands-on experience in any of the above technology or domain would be an added advantage
- Working knowledge of MS office Word / Excel / Power pointUnderstanding of project life cycles
- Has independently handled software projects with a medium sized team with a strong focus on SLAs
- High level of commitment
- Excellent communication skills (Verbal & Written) Abilities to build and lead teams
- Candidate should be open to travel (within Mumbai, Domestic & International both)
- Candidate should be adaptive and flexible to work with clients from different geographies
- Valid Passport is must
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