Assistant F&B Manager

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As an Assistant F&B Manager at JLL, you'll play a vital supportive role in overseeing daily cafeteria operations, ensuring exceptional dining experiences through effective coordination between kitchen and service teams. This hands-on position requires you to help maintain high service standards while assisting with staff supervision, inventory management, cost control, and ensuring strict compliance with food safety regulations. You'll contribute significantly to creating a positive dining environment by maintaining a visible presence during peak hours, addressing guest concerns, and implementing improvements based on customer feedback. This role offers the opportunity to develop your food service management skills while making a meaningful impact on employee satisfaction and wellbeing through quality food service operations. Working collaboratively with the F&B Manager, you'll help optimize operational efficiency while developing your leadership capabilities in workplace experience services.

What your day-to-day will look like:

Assist in overseeing daily cafeteria operations while ensuring smooth coordination between kitchen and service teams to maintain quality, consistency, and timeliness

Help supervise, train, and motivate food and beverage staff through participation in regular briefings and training sessions to ensure exceptional customer service

Maintain a visible presence on the floor during peak hours, handling customer complaints and resolving issues promptly to ensure guest satisfaction

Monitor inventory levels, coordinate with suppliers, and control wastage and portion sizes to optimize food and beverage costs

Support the implementation of hygiene, health, and safety standards as well as compliance with licensing laws and other legal regulations

Contribute to budgeting, cost analysis, and efficiency measures to enhance operational performance

Collect and help analyze guest feedback to identify opportunities for continuous service improvement

Required Qualifications:

Minimum 1-2 years of experience in food service operations

Food Safety certification (ServSafe or equivalent)

Excellent communication and conflict-resolution abilities

Experience supporting food service teams in a supervisory capacity

Understanding of food safety regulations and hospitality standards

Familiarity with food and beverage management software and POS systems

Ability to work under pressure and manage multiple priorities simultaneously

Preferred Qualifications:

Degree or diploma in Hospitality Management, Culinary Arts, or related field

Experience in corporate dining environments or contract food service operations

Background in inventory management and basic cost control processes

Knowledge of dietary restrictions and special meal accommodations

Experience supporting sustainability initiatives in food service operations

Strong customer service orientation with demonstrated ability to enhance guest experiences

Basic understanding of menu planning and food presentation standards

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.