Banker-Customer Experience

19 hours ago

Secunderabad, Telangana, India b-3044-47a7-a621-0e0120a896a4 Full time ₹ 4,00,000 - ₹ 10,00,000 per year

Job Requirements
Job Requirements
Role/Job Title
-
Banker-Customer Experience
Business
- Retail Banking

Function/ Department: 'Branch Banking

Place of work: PAN India

Job Purpose
The role entails providing best in-class customer service to become their banking partner of choice through efficient and cost effective customer engagement. The role bearer would be responsible for client engagement, customer service, operations, liability build up, cross sales at the designated branch and ensure regulatory requirements.

Roles & Responsibilities

  • Daily customer engagement on assigned customer portfolio for CA/SA/TD build up, Asset & Wealth cross sell.
  • Deliver business target assigned as per performance score card.
  • Giving the client need based product solutions and in the process aligning client requirements with business specifics.
  • Assessing customer propensity and ensuring higher product penetration per relationship.
  • Referencing for more business from existing customers.
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints.
  • Ensuring adherence to banking regulation & policies pertaining to Anti Money laundering, know your customer (KYC), Data & Information security etc.
  • Assist in closure of all observations on audit report

Secondary Responsibilities

  • Perform audit and ensure compliance to internal and external regulations and guidelines
  • Provide best in-class customer service to become their banking partner of choice

Key Success Metrics
CA/SA/TD build up, Share of customer wallet, Product Cross Sell targets, Performance score card.

Qualifications
Graduate - Any discipline

Post Graduate - MBA preferred

Experience
Minimum Number of Years - 1-4 years of relevant experience in Banking or allied Business

Industry - BFSI

Functional Area - Retail Liabilities

  • Customer Care Specialist

    2 weeks ago

    Secunderabad, Telangana, India Kreavate Business Development Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionKreavate Business Development Services is a dynamic and forward-thinking company dedicated to providing comprehensive solutions in the realm of business development. We specialize in employee training and development, staffing solutions, overseas education services, digital marketing training and services, and sales consultancy. Our...

  • Branch Operations Manager

    6 days ago

    Secunderabad, Telangana, India CSB Bank Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Branch Operations Manager| Secunderabad responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service To ensure customer service standards are met and inimize customer complaints and escalationsDeepen customer engagements and ensure revenue is maximized by cross sell...

  • Inside Sales Specialist

    1 week ago

    Secunderabad, Telangana, India CJ Konsultants Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Position: Inside Sales SpecialistLocation: SecunderabadQualifications and SkillsAt least 1 year of experience in an inside sales role, with a proven track record of meeting sales targets and generating leads.Demonstrated proficiency in cold calling to initiate and develop relationships with potential customers (Mandatory skill).Strong negotiation skills to...

  • Manager - Walk in desk & BO Support

    6 days ago

    Secunderabad, Telangana, India Sbi Cards And Payment Services Limited Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Manager - Walk in desk & BO Support About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in...

  • Senior Manager

    6 days ago

    Secunderabad, Telangana, India Sbi Cards And Payment Services Limited Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    Senior Manager - Module Sales About the company SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in...

  • MONGODB Database Administrator

    3 days ago

    Secunderabad, Telangana, India Proziod Analytics Pvt Ltd Full time ₹ 6,00,000 - ₹ 18,00,000 per year

    Job DescriptionRole - MONGODB Database AdministratorExperience: 5-10 YearsPrimary skill - MONGODB - 6+ yearsSecondry skill - MySQL, PostgreSQL, AzureRoles & ResponsibilitiesWork as Subject Matter Expert for MongoDB Database technologies.Acquire knowledge and detailed understanding on customer's Database environment.Validate Scope of Work and Due Diligence of...

  • Assistant Vice President

    2 weeks ago

    Secunderabad, Telangana, India SBI Card Full time ₹ 1,20,000 - ₹ 6,00,000 per year

    Job DescriptionAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At...

  • Assistant Vice President

    1 week ago

    Secunderabad, Telangana, India SBI Card Full time ₹ 12,00,000 - ₹ 36,00,000 per year

    DescriptionAbout the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI...

  • Advisor

    5 days ago

    Secunderabad, Telangana, India HDFC ERGO General Insurance Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Company DescriptionHDFC ERGO General Insurance Company Limited, a subsidiary of HDFC Bank Limited, offers a complete range of general insurance products including motor, health, travel, home, personal accident, property, marine, and liability insurance. The company, promoted by erstwhile Housing Development Finance Corporation Ltd. and ERGO International AG,...

  • Manager - Business Development - VTR

    1 week ago

    Secunderabad, Telangana, India Blue Dart Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Job TitleManager - Business DevelopmentFunctionSalesReports ToHead – Branch SalesLocationVTR, HYDERABADTravel Required25%☐50%☐75%þAbout DHL Blue Dart Express India:AtBlue Dart,we go beyond delivering shipments—we deliver trust, precision, and excellence. As India's most reliable express logistics provider, we empower commerce by reaching over...