Head - Product Implementation

2 weeks ago

Delhi NCR, India Bean HR Consulting Full time ₹ 20,00,000 - ₹ 25,00,000 per year

We are seeking a dynamic and experienced leader to head our Product Implementation function within the Professional Services team of our Insurtech product organization. This role will be responsible for managing enterprise software implementations for global insurance and reinsurance customers, building high-performing teams, and ensuring successful delivery in a fast-paced, agile environment.

Key Responsibilities :

Product Implementation & Delivery :


- Define and establish the implementation framework for enterprise software delivery.

- Lead client implementations, ensuring control of schedule, budget, risks, and overall governance.

- Identify and mitigate risks early, providing effective recommendations for avoidance.

- Ensure strong client communication, needs assessment, and delivery of effective solutions.

- Drive continuous improvement in policies, procedures, methods, and tools for delivery.

- Support system integration partnerships and competency development.

- Collaborate with PMO and Finance on invoicing and change management processes.

Leadership & Strategic Ownership :


- Build and scale global implementation teams, providing leadership and mentoring.

- Develop and maintain strategic relationships with product, sales, account management, and partners.

- Contribute to business strategy and ensure alignment of implementation with product vision.

- Engage with C-level executives to present solutions and foster strong client relationships.

Pre-Sales Support

- Partner with the global pre-sales team to support business development.

- Contribute to RFPs, RFIs, POCs, and demos during the sales cycle.

Requirements :

- 20 years of experience in technology product implementation, preferably in the insurance domain.

- Strong background in enterprise software, SaaS products, and cloud-based solutions.

- Proven track record in leading large-scale implementations and global delivery teams.

- Solid understanding of product implementation lifecycle and requirements engineering.

- Strong operational, project management, and process skills.

- Excellent communication, presentation, and negotiation skills.

- Demonstrated leadership ability, including recruiting, mentoring, and motivating teams.

- Willingness to travel internationally as required.

Desirable Skills :

- Experience in both startup and corporate environments.

- Knowledge of cloud deployment models and enterprise security practices.

- Bachelors or Masters degree in a related field (or equivalent experience).

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