Inside Sales Executive

1 week ago

Bengaluru, Karnataka, India Winglet Innovation Full time ₹ 6,00,000 - ₹ 12,00,000 per year
  1. Inside Sales Executive Chat Process

Key Responsibilities:

  • Engage with inbound customer inquiries via live chat.
  • Understand customer requirements and recommend appropriate diagnostic packages or services.
  • Educate customers about the benefits, accuracy, and convenience of diagnostic solutions.
  • Convert chat leads into confirmed appointments/sales using persuasive selling techniques.
  • Maintain accurate CRM records and follow up with interested leads.
  • Collaborate with internal teams to ensure smooth customer experience.
  • Meet and exceed daily and weekly sales conversion targets.

Required Skills & Qualifications:

  • Graduate in any stream (Healthcare background preferred but not mandatory).
  • 0–2 years of experience in chat support, inside sales, or customer service (Freshers with strong communication skills are welcome).
  • Excellent written English with clarity, grammar, and professional tone.
  • Good multitasking and pressure-handling skills.
  • Familiarity with CRM platforms and basic computer literacy.

  • Flexible to work in rotational shifts, including weekends/holidays.

  • Inside Sales Executive – Calling Process

Key Responsibilities:

  • Initiate outbound calls to potential customers to promote diagnostic services and health packages.
  • Understand customer requirements and suggest appropriate diagnostic solutions.
  • Provide detailed information on services, pricing, and offers to encourage bookings.
  • Handle objections confidently to build trust and close sales.
  • Maintain accurate records of customer interactions in the CRM system.
  • Follow up with leads to nurture relationships and drive conversions.
  • Consistently achieve and exceed sales targets.

Required Skills & Qualifications:

  • Graduate (any stream).
  • 1–3 years of experience in tele-sales, inside sales, or customer service (Healthcare industry preferred).
  • Excellent verbal communication skills in Hindi & English with persuasive phone presence.
  • Strong listening skills and ability to identify customer needs.
  • Goal-oriented with proven track record in meeting sales targets.
  • Ability to work independently in a fast-paced environment.
  • Proficiency in CRM and system usage.

What We Offer (for both roles):

  • Competitive salary plus performance-based incentives.
  • Structured training in healthcare services and sales techniques.
  • Career growth opportunities in a fast-expanding diagnostics company.
  • Supportive work environment with modern tools and technology.

Interview Process:

  • Round 1 & 2: Hiring Manager / Trainer
  • Round 3: Versant Test

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