Branch Manager

4 days ago

Kozhikode, Kerala, India Wego Consultants Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Is responsible for managing, developing & supervising the team with a key focus on Service to sales through relationship management, sales productivity-per-executive, thereby achieving sales & service targets.

Roles and Responsibilities

  • Identify, interview and select sales executives with support from HR.
  • To meet the following productivity measures for the unit: Premium per executive, case rate, persistency, retention and a high % of executives exceeding planned productivity standards
  • Exceed revenue targets
  • Undertake joint field work with executives and observe/demonstrate successful selling skills
  • Conduct Fortnightly performance review (PRP) with executives
  • Help executives use the GOLD system for maximizing business from a given target market
  • Supervise daily activity plan of all executives to ensure that these are being fulfilled as per the desired levels
  • Ensure that all executives under supervision perform 100% as per the companys rules and regulations wrt. Need based selling, Compliance and Customer service
  • Effectively manage, track and convert leads provided by the in-house telemarketing unit.
  • Engage with customers to provide quick response to customer queries, provide customer service.
  • Assist in Direct customer service policyholders complaint resolution.
  • Ensure retention of in his allocated book of relations.
  • Educate team/ prospects about products vis--vis products of competition to enable them in taking appropriate decisions

Desired Candidate Profile

  • Graduate preferably with an MBA
  • Minimum 5-7 years experience in managing Agents, Sales Reps/DSAs

For more information please call or

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