Customer Relationship Manager

9 hours ago

Meerut, Uttar Pradesh, India BHALLA SPORTS PVT. LTD. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Job Title: CRM Executive / CRM Manager

Location: Meerut

Company: BHALLA SPORTS PVT LTD

Employment Type: Full-time

Job Description:

We are looking for a Customer Relationship Management (CRM) Executive to join our growing team. The ideal candidate will be responsible for managing customer data, improving client engagement, and ensuring smooth communication between the company and its customers.

You will play a key role in maintaining customer satisfaction, analyzing feedback, and executing CRM strategies that help drive sales growth and customer retention.

Key Responsibilities:

  • Maintain and update customer database in CRM software.
  • Handle customer queries and provide timely resolutions.
  • Coordinate with sales and support teams to ensure smooth client experience.
  • Analyze customer behavior and recommend improvements.

Requirements:

  • Proven experience in CRM or customer service roles.
  • Strong communication and organizational skills.
  • Proficiency in MS Excel and data management.
  • Ability to multitask and work under minimal supervision.

Preferred Skills:

  • Experience in automation workflows
  • Analytical mindset with problem-solving skills.
  • Strong interpersonal and client-handling abilities.

Job Type: Full-time

Language:

  • English (Preferred)

Work Location: In person

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